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Technology Delivery Specialist IV

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Job Details
Job Order Number
JC138666543
Company Name
Kelly Services
Job Site Location

Glendale, AZ 85304
Job Description

Kelly Services is hiring a Technology Delivery Specialist IV for a 1 year contract opportunity in Glendale, Arizona. Please review the job duties and required skills. For immediate consideration, please email your resume directly to kim.hewlen@kellyservices.com as well as apply online.

Technology Delivery Specialist IV Glendale, AZ 85308

1 year contract

Essential Functions & Responsibilities:

+ Responsible for providing consultancy on decisions and priorities regarding current infrastructure enhancements that will improve the performance and reliability of IT systems.

+ Suggest plans to integrate new and existing processes.

+ Provides input, supports planning and prioritization for business process and development of engineering related activities.

+ Works with SME’s to develop solutions to resolve technical and business issues.

+ Provides guidance and internal consulting toward integration of multiple systems.

+ Provides leadership in building out of solutions on projects and work efforts.

+ Deliver high-quality solutions to ensure our customer investment in technology is consistent with their business objectives.

+ Provides recommendation and input in the design, development and deployment of future use of technology.

+ Working knowledge of guidelines that leverages approved designs of technology solutions.

+ Facilitates delivery of new enterprise class products and services. Updates design documents and system overviews.

+ Technical delivery leader for technology advice for the overall technical implementation and execution of project.

+ Collaborate with other domain experts/product owners.

Required Skills:

+ Bachelor’s degree in related area (Computer Science, Information Systems, or related technical discipline) or an equivalent combination of education and experience.

+ Project leadership ability including mapping out technical and business dependencies, milestones and timelines.

+ Leadership skills, conviction and determination in delivery of technical solutions

+ Knowledge of company product lines and document structure

+ Broad knowledge of enterprise class infrastructure platforms and the technology to support them. (i.e. Cisco Network, Avaya VoIP, Call center & CTI solutions, Windows Servers, Storage).

Business Insight and Alignment:

+ Demonstrated ability to work with business customers, IT analysts, and management from a business perspective, while communicating the salient technology implications.

+ Ability to advocate the business positions and requirements with technology teams.

+ Ability to advocate technology value and requirements with senior management.

+ Able to communicate technical options and costs. Understands key business line functions (such as DMV, Branch office business models, etc.).

+ Understands the direction of the business and implications for IT such as a result of branch relocations, closures, and openings.

Project & Resource Management Skills:

+ Knowledge of project management practices such as schedule management, cost management, resource management, and risk management.

+ Ability to coordinate various activities with multiple parties such as domain architects, vendors, operations, etc. while producing a complete solution.

+ Demonstrated ability to communicate across all levels and types of organizational situations.

+ Effective written communication skills.

+ Knowledge of artifacts like Statements of Work (SOW), risk summaries, standards and other program documentation.

Preferred Skills:

+ Expertise in infrastructure work efforts or initiatives such as datacenter, consolidation, relocations, new facilities, and integration efforts with other partner clubs.

+ Working knowledge of enterprise policies and best practices related to networking & security protocols.

+ Knowledge of advanced ITIL framework processes and best practices.

Why Kelly ® ?

With Kelly, you’ll have direct connections to leading IT organizations in the best companies around the globe-offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™ companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent: people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your career today.

About Kelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.


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