Dual General Manager
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Chandler, AZ 85286
North Central Group is searching for a Dual General Manager to oversee both the Courtyard and the Fairfield Inn & Suites in Chandler, AZ!
Join our family of exceptional hotels at North Central Group where you’ll enjoy rewarding work, opportunities to grow your career and stay with us, and a supportive environment that is fun!? Our General Manager is dedicated to building and maintaining a great hotel team in order to provide all guests with a first-rate customer service experience.
•Plan, develop, coordinate, and implement the day-to-day operations of the hotel
?•Oversee hotel staffing to include recruitment & selection, orientation, training & development, scheduling, counseling, performance management and other employee relations issues
•Craft the budget for the hotel to include sales, marketing, operations and a strategic revenue management plan
•?Lead the property management team to ensure that product and service quality standards are maintained
•?Inspect guest rooms and public spaces to maintain standards set forth by company and hotel brand
?•Maintain personal contact with guests, clients, and community organizations
•?Ensure safety and security of the hotel, staff and guests and responding to all emergency situations
•Remain current on industry trends and local market activities
What are we looking for?
•College degree or at least five years of related work experience in business management, hospitality or related field
?•Strong customer service skills to include problem-solving and complaint resolution
?•Strong interpersonal, relationship building and communication skills
?•Strong attention to detail and organized
•?Ability to work effectively and efficiently in a fast-paced setting
•?Reliability and honesty
•?Teamwork and cooperation
What can you look forward to?
•Health, Dental and Vision insurance
•Company paid short-term disability, long-term disability and life insurance
•Paid time off
•Anniversary day off with pay
•Paid volunteer hours
•Educational and Professional Certification assistance
•401(k) retirement plan with company match
•Heath and fitness monthly reimbursement
•Hotel room discounts nationwide
With 35 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests. Our company operates 30 award-winning hotels in six states within the Marriott and Hilton family of brands. Check out our jobs at www.ncgcareers.com and join our growing staff of 1,000 team members!
North Central Group is an Equal Opportunity Employer.