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Loss Drafts Representative (3687658)
Last Updated: 2019-12-03
Employer: National General Management Corporation
Location: Mesa, AZ

JOB DESCRIPTION
PRIMARY PURPOSE:
Responsible for performing loss draft and property damage requirements including processing documents, ordering and reviewing inspections, working loss draft queues and evaluating exceptions. Support borrowers and contractors by providing detailed information on how to progress a claim file; de-escalate calls and process complaints; handle disbursement…

Customer Care Supervisor (3687599)
Last Updated: 2019-12-03
Employer: National General Management Corporation
Location: Mesa, AZ

JOB DESCRIPTION
PRIMARY PURPOSE:
Oversee performance of Customer Care team by supervising call center operations, resolving escalated issues, reporting to management and coaching and guiding team members to support achievement of department quality and productivity standards
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Following is a summary of the essential functions…

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