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1 - 10 of 18 matches in 0.015 seconds
Customer Care Supervisor (3780867)
Last Updated: 2020-02-22
Employer: National General Management Corporation
Location: Mesa, AZ

JOB DESCRIPTION
PRIMARY PURPOSE:
Oversee performance of Customer Care team by supervising call center operations, resolving escalated issues, reporting to management and coaching and guiding team members to support achievement of department quality and productivity standards
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Following is a summary of the essential functions…

Flood Tracking Operations Manager (3780855)
Last Updated: 2020-02-22
Employer: National General Management Corporation
Location: Mesa, AZ

JOB DESCRIPTION
PRIMARY PURPOSE:
Responsible for overseeing day to day production within the department. Manage, motivate and support the supervisors and staff daily, apply a team approach and maintaining open communication. Accountable for meeting the department production and quality goals as well as playing a key role in meeting…

Business Analyst (3780843)
Last Updated: 2020-02-22
Employer: National General Management Corporation
Location: Mesa, AZ

JOB DESCRIPTION
PRIMARY PURPOSE:
Works directly with the Business Unit, IT, the client and other internal departments to analyze, understand and document business requirements and implement solutions. Continuously strives to improve efficiency, reduce costs, ensure compliance with regulations, and work cooperatively and jointly to provide clients with quality service…

QA Analyst II (3780768)
Last Updated: 2020-02-22
Employer: National General Management Corporation
Location: Mesa, AZ

JOB DESCRIPTION
PRIMARY PURPOSE:
This position is responsible for writing and executing test plans, test scripts, and test cases and clearly documenting the results of their testing. Individuals in this role perform various types of testing including regression, integration, and system testing. They may work on Wintel, Mainframe, and/or…

MD Field Specialist / MD Senior Field Specialist (3773296)
Last Updated: 2020-02-15
Employer: National General Management Corporation
Location: Phoenix, AZ

JOB DESCRIPTION
PRIMARY PURPOSE:
This position will be responsible for completing appraisal assignments on select specialty vehicle claims with substantial exposure, technical repairs,and coverage issues, or as needed to support the Specialty Claims operations. This position is remote based in one of the following regions: Greensboro, NC; Houston, TX…

Customer Care Representative I (3773292)
Last Updated: 2020-02-15
Employer: National General Management Corporation
Location: Mesa, AZ

JOB DESCRIPTION
PRIMARY PURPOSE:
Responsible for answering high volume inbound calls and providing effective quality customer service in regards to property damage claims. Support borrowers and contractors by providing detailed information on how to progress a claim file; de- escalates calls and process complaints; handle disbursement of claim funds…

QA Analyst 1 (3770357)
Last Updated: 2020-02-13
Employer: National General Management Corporation
Location: Mesa, AZ

JOB DESCRIPTION
PRIMARY PURPOSE:
Responsible for executing test plans, test scripts, test cases and exploratory testing and for clearly documenting the results of their testing. Individuals in this role perform various types of testing including regression, integration, and system testing. They may work on Wintel, Mainframe, and/or Web applications…

Insurance Servicing Manager (3766164)
Last Updated: 2020-02-09
Employer: National General Management Corporation
Location: Mesa, AZ

JOB DESCRIPTION
PRIMARY PURPOSE:
The Insurance Servicing Manager is responsible for overseeing day to day production within the department. Manages, motivates and support the supervisors and staff daily, applying a team approach and maintaining open communication. As the Manager and leader of the operations team, accountable for meeting the…

Assistant Business Operations Quality Analyst (3766147)
Last Updated: 2020-02-09
Employer: National General Management Corporation
Location: Mesa, AZ

JOB DESCRIPTION
PRIMARY PURPOSE:
Assist in handling all lender audit files that are received from National General Quality Assurance team or the lender requiring detailed review and research of each audit finding to determine if it is valid or not. Provide administrative support to the Business Operations Leadership team…

Customer Care Supervisor, Outbound (3766101)
Last Updated: 2020-02-09
Employer: National General Management Corporation
Location: Mesa, AZ

JOB DESCRIPTION
PRIMARY PURPOSE:
Oversee performance of Customer Care team by supervising call center operations, resolving escalated issues, reporting to management and coaching and guiding team members to support achievement of department quality and productivity standards
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Following is a summary of the essential functions…

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