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Computer System Configuration and Support CCL

Training Program

Credential(s) Offered

Industry certification, Other

Method of Delivery

In Person

When offered

Daytime Hours

Instructional Program (CIP)

Computer Systems Analysis/Analyst. 110501

Description

Course Objective:  The Certificate of Completion (CCL) in Computer System Configuration and Support program is designed to prepare students for entry-level computer maintenance, help desk, and network technician jobs.


Description:  The classes focus on the development of knowledge and skills in computer technologies including system components, installation, system configuration, peripheral devices, and notebooks. Emphasis is placed on hardware installation, maintenance, mobile devices, hardware troubleshooting, proper use of tools, safety procedures, and professionalism. This program helps prepare students for the CompTIA A+ certification exams. Students who complete this program may seek employment in a variety of environments.


Competencies to be achieved
This pathway map will help you gain the expertise needed to:
1.    Assess computer hardware and software using critical thinking, industry standard tools, and best practices to demonstrate proper installation, configuration, maintenance, troubleshooting, and service.
2.    Demonstrate proficiency in word processing, spreadsheet, database, and presentation applications.
3.    Assess operating systems using critical thinking, industry standard tools, and best practices to demonstrate proper installation, configuration, maintenance, troubleshooting, and service.


Total Cost of Program (include all costs to student including testing, licensure):



$   765.00    Tuition In-State-Program        $2,934.00    Tuition Out-of-State
$     46.00    Course Fees                           $      46.00    Course Fees
$     45.00    Registration Fee                     $      45.00    Registration Fee
$   319.75    Books (Cost of books is an estimate)    $    319.75    Books (Cost of books is an estimate)
$     20.00    Recommended USB Drive      $      20.00    Recommended USB Drive
$   340.00    CompTIA A+ Certification        $    340.00    CompTIA A+ Certification
$1,535.75    In-State-Program TOTAL        $3,704.75    Out-of-State Program Cost


Provide a list of all books required for the program (even if cost of books is included in tuition):
$147.75    LSC Phoenix College Combo MS O (Required)
$172.00    LabSim for PC Pro (Required)
$319.75    TOTAL BOOKS


Provide a list of all supplies required for the program (even if costs are included in tuition):
$  20.00    Recommended USB Drive


WIOA Contact for Enrollment Status /Credential Verification: (Very important, must be accurate)
Name: Julie Plombon
Email: julie.plombon@phoenixcollege.edu
Phone number: 623-285-7840


Direct Website link to the program
https://www.phoenixcollege.edu/degrees-certificates/computer-and-information-technology/computer-system-configuration-and-support-5038-ccl 


Additional information
•    Background check requirements for licensing and background restrictions for working in the occupation:
N/A
•    Other requirements needed:
Students must earn a grade of C or better for all courses required within the program.    


Refund Policy (provide a link to the school’s refund policy)
https://www.phoenixcollege.edu/become-student/tuition-and-fees/tuition-refunds


Credentials


•    Industry Recognized: (Developed and offered by, or endorsed by a nationally recognized industry association or organization representing a sizeable portion of the industry sector)
Yes or No: YES


Nationally Recognized Industry Association or Organization: CompTIA A+ Certification


•    Stackable:  YES – All classes apply to the Associate of Applied Science (AAS) in Network and Systems Administration degree


Career Pathway: 


•    Portable:  YES, Nationally recognized certification


•    Accredited Curriculum: Yes



Accrediting Agency and link to website: Accrediting Agency and link to website: https://www.comptia.org/landing/aplus/index.html?gclid=EAIaIQobChMIzOaMppu86gIVcQnnCh20RgbfEAAYAiAAEgKg1fD_BwE 


Credential Attainment Rate:  0%

Details

Program Length (Weeks)

14

Hours

9

Entrance Requirements

None

School

Phoenix College

WIOA Approved Program

Yes

Curriculum Competency Based

Assess computer hardware and software using critical thinking, industry sta

Training Location(s)

1202 W Thomas Road

Local WIB

5 - City of Phoenix, Phoenix Workforce Connection

Name of Credential

CompTIA A+ Certification

Type of financial aid offered or have access to

Not eligible for financial aid.

Refund Policy

https://www.phoenixcollege.edu/become-student/tuition-and-fees/tuition-refunds

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

Yes - Higher Learning Commission (HLC) https://www.phoen

Is this proposed curriculum considered a nontraditional program of training services for women?

No

Is this proposed curriculum considered a nontraditional program of training services for men?

No

Cost Items

Books (Estimated)

$319.75

Testing/Exam Fees

$340.00 CompTia A+ Certification

In-State/District Tuition

$765.00

Other Fees

$46.00 Course fees

Out-of-State/District Tuition

$2,934.00

Registration Fee

$45.00

Supplies/Materials/Hand Tools (not included in tuition)

$20.00

Total In-State Program Cost

$1,535.75

Total Out-of-State Program Cost

$3,704.75

Demand Occupation(s)

15-1211.00Computer Systems Analysts
$27.53 per hour
Required Certification: TIA A+

Provider Status

Approved

Address

1202 W. Thomas Road, Phoenix, Arizona 85013

Phone Number

(602) 285-7840

Fax Number

(602) 223-4040

Web Address

https://www.phoenixcollege.edu/degrees-certificates/computer-and-information-technology/computer-system-configuration-and-support-5038-ccl

Last Updated

Oct 13, 2021

Created

Jul 09, 2020