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Senior Implementations Systems Analyst (Contactles

at PSCU Incorporated in Phoenix, Arizona, United States

Job Description

Join the people helping people.
For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.

If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you're empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. "Our Momentum. Your Moment."

This application is the first step in seizing your moment.

This position supports the successful implementation of various payment processing projects through execution of various technical tasks and quality checks. Incumbent will lead client consultation on business and technical requirements, and incorporate the requirements into the overall project plan. Incumbent will be assigned most complex, highly visible client projects, and will assume technical leadership role for assigned projects, coordinating all phases of operational implementation of technical project deliverables.

Essential Functions & Responsibilities
Meet with client to discuss specifications, work with client and vendors to determine project options, and facilitate meeting with key client personnel including IT for network connectivity, file mapping, and project technical specifications.
Extensive Knowledge and understanding of all PSCU Products and Solutions associated with Credit Card Processing and how they are implemented in conjunction with the set up of a new Credit Card Program.
Work with credit union staff and vendors to execute the project plan, ensuring technical tasks are completed accurately and on time.
Complete Gap Analysis to define system set-up requirements.
Provide Consulting and guidance to client on the best approach to meet their business requirements for assigned projects.
Identify and report outstanding issues to the assigned project manager; assist with issue resolution.
Ensure quality in project process; Communicate technical aspects and requirements of projects with third-party vendors internal Project Support Team.
Provide technical support to credit unions during the design, development, and implementation phases of the project.
Validates system parameters and conducts testing; modifying program parameters when necessary.
Provide Post implementation on-site support for new PSCU Members projects.
Assist with consulting and guidance on resolving major Production issues by identifying impact and by defining and implementing a resolution for resolving.
Assist with identifying improvements to the defined processes within the department.
Understand and complete technical tasks associated with various types of department projects.
Understand client business requirements; communicate between technical groups at client and vendor locations and data map technical files between systems.
Perform other duties as assigned.

Physical Demands
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear
Specific vision abilities required by this job include close vision
Ability to occasionally lift/move up to 25 pounds
Individuals with a disability who are otherwise able to perform the essential functions of the job may request a reasonable accommodation through the Human Resources department.

Other Physical Demands
None

Supervisory Responsibility
No

Position Specifications
Bachelor's degree in Systems, Business Management or related field, or equivalent combination of education and experience required.
Master's degree preferred. Training in Six Sigma Methodology and project management certification preferred.
Seven (7) years of related experience in the payment processing industry required. Thorough understanding of payment card products, support services and processes required.
Five (5) years of related experience in business or system analysis required.
Three (3) years of client facing project support experience required.
Experience required completing card processing conversions that require migrating data from one processing platform to another.

Knowledge, Skills, & Abilities
Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust and Diversity, Equity, & Inclusion
Proven facilitation, organizational, prioritization, decision-making and conflict resolution skills required. Ability to track and control activities in a fast paced... For full info follow application link.

PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status or membership in any other group protected by federal, state or local law.

 

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Job Posting: 5224075

Posted On: Jun 24, 2022

Updated On: Jul 09, 2022