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Teller

at First Credit Union in Goodyear, Arizona, United States

Job Description

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Greet and welcome members to the credit union in a courteous, professional and timely manner, providing, prompt, accurate and efficient member transactions.
  2. Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records. Assist with mail or email transactions as needed.
  3. Cash share drafts/checks and process withdrawals; pay out money after verification of signature and member balances.
  4. Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures.
  5. Promote, explain, cross-sell and refer other credit union services such as electronic services, credit and debit cards gift cards and money orders, investments, mortgages and loans.
  6. Receive consumer loan, home loan and other payments, and ensure accuracy when posting to the computer. Generate member receipts.
  7. Place holds on accounts for uncollected funds.
  8. Count, check and package coin and currency.
  9. Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated balance sheet. Research and resolve discrepancies. Report any discrepancies to manager immediately.
  10. Check night depository bags and record proper information according to credit union procedures.
  11. Scan daily work and perform such other teller functions that might be needed from time to time, assist others to complete tasks and work assignment.
  12. Ensure teller station is properly stocked with forms, supplies, brochures, etc.
  13. Ensure compliance with all internal controls and established policies and procedures.
  14. Comply with the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC).

Competencies

  1. Superb member service orientation.
  2. Strong numeric ability.
  3. Accuracy and attention to detail.
  4. Computer proficiency.
  5. Stress management/composure.
  6. Good listening and communication skills.
  7. Honesty and integrity.
  8. Teamwork.

First Credit Union offers a professional, friendly and cohesive working environment while offering competitive pay and great benefits which include:

  • Generous Paid Time Off (PTO)
  • 10 Paid Holidays
  • Medical and Dental Insurance
  • LTD/AD&D/Life Insurance
  • 401(k) Plan with Company Match plus an additional Retirement Plan funded by FCU.
  • Special Recognition Programs
  • Employee of the Quarter
  • Co-worker Recognition Program
  • Anniversary Incentives
  • Furthering Education Recognition
  • Professional Development Opportunities
  • University of First Credit Union
  • Opportunity to Advance
  • FCU believes in developing their staff to reach their full potential!
  • Promoting from within is our preference. We are proud of how many of our staff we are able to promote.
  • Employee Assistance Program
  • Tuition Reimbursement
  • Great shifts - Monday through Friday only!
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Job Posting: 5407500

Posted On: Sep 13, 2022

Updated On: Sep 22, 2022