at Cox Corporate Services, Inc in Phoenix, Arizona, United States
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences? Well, we can help make that happen.
SIGN ON BONUS $2000 for eligible candidates - effective 2/13/23
*Eligibility - Only for external candidates .
Paid in 2 increments - The first installment following 90 days of continuous employment. The second installment following 180 days of employment.
Cox Communications is looking a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction, you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products,
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.
What You'll Do
Explain and demonstrate product capabilities as well as offer suggestions based on customers wants and needs
Meet or exceed targets regarding customer experience, sales and retention
Assist with the opening/closing of one of our store retail environments
Properly handle cash
Engage in workshops, special events, and product demos
Support your fellow sales agents when needed
Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
May be required to work in other locations in the same geographical area.
What's In It For You?
Really good question, and we have some good answers that we hope you like.
* As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual amount of $45,983.00. This reflects the fulltime hourly base rate of at least $16.54 and target commission is $965.00 a month. There is potential to earn up to and beyond $56,712.00 annually as a high performer. Employees also receive a ramp period up to 2 months to adjust to commission earnings.
* We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
* Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
* Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
High school diploma/GED and up to 2 years of related experience (Sales or Retail Sales, Wireless Sales, etc.)
Ability to meet established sales, retention, and customer experience targets
Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
Ability to build relationships and adapt to a diverse customer base
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
Computer literacy with an aptitude for learning communication products, services, and... For full info follow application link.
Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.To view full details and how to apply, please login or create a Job Seeker account