at First Western Financial in Denver, Colorado, United States
First Western is seeking an Bank Operations Analyst II to join our team!
Are you looking for a challenging and rewarding opportunity? First Western is seeking a passionate and experienced professional to join our team.
As a Bank Operations Analyst IIat First Western, you will play a vital role in helping high-net-worth clients achieve their financial goals. You will work closely with our Bank Operations team to deliver comprehensive solutions that exceed client expectations.
If you are passionate about providing exceptional service to clients and are looking for a challenging and rewarding opportunity, we encourage you to apply for this position today.
What You Will Do:
Performs operational support duties, inclusive of the timely and accurate review and processing of periodic requests.
Assists with training and developing associates as-needed
Independently prioritizes tasks in order to meet deadlines and ensure consistent adherence to established SLAs.
Maintain document imaging using FCM ImageCentre and consistent indexing and filing
Verify various new customers, new accounts and maintenance reports
Follow up with offices to ensure documentation is received for reports as-needed
Assist with CRM cases from external offices on various requests
Maintain consistent and concise communication with clients, associate and department heads
Know and comply with all Company policies set forth on the Company's Intranet;
Execute and settle both domestic and foreign bound (US Dollar & Foreign denominated) transfers via the core wire transfer system
Execute trace requests amendments, and retrieval of funds as requested
Produce disclosure for consumer remittance transfer according to Reg E and Dodd Frank Regulations
Client wire transfer call back verifications
Review Associate Handbook and Company Policies annually, as prescribed by Human Capital;
Complete and Comply with the Companies Code of Ethics and Conflict of Interest Questionnaire and Policy Acknowledgement;
Complete all assigned training on time.
Embrace and adhere to First Western's Core Values
Other duties as assigned.
What You Bring:
Intermediate-level familiarity with Microsoft Office Applications (Word, Excel).
Ability to communicate clearly to various levels within the organization
General knowledge and understanding of the financial services industry is preferred
Basic analytical and problem solving skills.
Resiliency and ability to work in a highly time-sensitive environment.
Adaptability and comfort with periodic change.
Ability to work independently to gather information.
Ability to sit at a computer monitor for extended periods of time.
Ability to perform repetitive finger, hand, and arm movements.
Ability to lift up to 15lbs.
Ability to reach, squat, bend, and manually manipulate standard office equipment.
Ability to drive to various locations* (certain positions only).
Ability to direct workflow and priorities
Strong telephone and interpersonal skills
Ability to identify and resole/escalate problems
Education Level Education Details Required/Preferred
Bachelor's Degree, Business administration, finance or accounting (or equivalent professional experience) Preferred
Experience Level Experience Details Required/Preferred
3-5 years, Bank deposit operations and/or services Preferred
License/Certification Details Time Frame Required/Preferred
ACH or NCP certification Upon Hire, Preferred
What You Receive:
At First Western, we pride ourselves on our culture of innovation, teamwork, and continuous learning. We are committed to providing our employees with the tools and resources they need to succeed, including ongoing training and development, a competitive compensation package, and a comprehensive benefits program.
Pay Range: $26.92 - $35.10/Hourly
*Actual offer will be based on experience, location, education, and/or skills*
- Strong Bonus Potential
- 401(k) Plan with Match
- Paid Parking/Transportation Benefits
- Access to Training & Professional Development Programs
- Sponsorship for Obtaining Professional Certifications
- Flex Spending Accounts
- Health Savings Account
- Health & Wellness Benefits
- Paid Time-Off+ Bank Holidays
Interested in learning more and seeing how we connect? Visit us today at: https://myfw.com/careers/
Questions? Contact us at Talent.Management@myfw.com
First Western Financial, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and safe environment for all employees. We are fully committed to achieving a diverse workforce by hiring, developing, and retaining talented people from different backgrounds, experiences, abilities, and perspectives.... For full info follow application link.
First Western Financial, Inc. is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our associates. EOE/AA Minority/Female/Disabled/Veteran