Technician/Mechanic, Field Service: Req #334

in Pima County, AZ

Job Description

Employer Job Title: Technician/Mechanic, Field Service - Tucson, AZ - Req #334


  • Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field. Prepare equipment for delivery.
  • Troubleshoot and diagnose malfunctions and failures of machine and engines systems, and their components.
  • Work in adverse weather conditions as needed.
  • Accept all out-of-town assignments requiring extended overnight stays.
  • Communicate orally and in writing information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations. 


  • Troubleshoot and diagnose equipment malfunctions and failures.
  • Maintain good client relations and support for corporate marketing objectives.
  • Repair, recondition, and maintain equipment and components.
  • While performing the duties of this job, the employee is required to lift and/or move up to 60 pounds.
  • Prepare service reports.
  • Plan and control cost of repair jobs.
  • Maintain company equipment – keep in good clean orderly condition.
  • Work safely at all times and adhere to all applicable safety policies.
  • Comply with all company policies, procedures, and standards.


  • Own and maintain required personal tools.
  • Learn and use Empire, Caterpillar and allied product procedures and systems.
  • Maintain current MSHA card if work area requires.
  • Provide on-the-job training to technicians and helpers as assigned.
  • Make warranty recommendations.
  • Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
  • Work overtime as needed.
  • Travel to remote locations as needed.
  • Perform other related duties as assigned.
  • Work within and promote corporate values.
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Job Posting: 6382469

Posted On: Mar 04, 2024

Updated On: Apr 11, 2024

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