in Coconino County, AZ
Job Description
Nature of Work
Under general direction, performs work of moderate difficulty directing the operational functions of the Information Technology (IT) department systems; performs related work as assigned.
Please note: Presently, this position is up to 75% remote work and 25% minimum in office time. When working remotely, 1 hour response time is required for urgent IT matters and is subject to change at any time.
The full range for this position is $65,556.00 – $95,429.00 .Starting salary will depend on qualifications.
This position will require the successful completion of a Criminal Justice Information Services fingerprint and background clearance within 90 days of employment, this must be maintained throughout employment.
Typical Duties
(Illustrative Only)
- Administers the day-to-day management and maintenance of the Server/Desktop infrastructure
- Administers the Active Directory security policies, user and O365 email accounts, data backups, anti-virus systems and WSUS Server
- Manages and optimizes Microsoft-based enterprise solutions in both a physical and virtual environment
- Provides state-of-the-art solutions for high availability and fault tolerance
- Maintains inventory of equipment and vendors
- Documents systems for end user and other IT personnel
- Analyzes system faults, troubleshoots, and runs diagnostic tests on operating systems and hardware to detect and resolve problems
- Supports end users and other IT teams such as helpdesk, desktop support and application development at Tier 2 and 3 levels
- Identifies priorities and resolves escalated hardware and server issues
- Performs activities related to planning, installation, operational, administrative, and technical support of Operating systems environment, and associated hardware/ software components
- Troubleshoots software and hardware problems, and identifies, implements, and documents system fixes
- Maintains awareness of and participates in planning and notification of upgrades
- Other duties as assigned
Essential functions of this position include but are not limited to: walking; working with and around other staff and County employees; dealing with interruptions; repetitive motion (hand-wrist) for keyboarding; vision-acuity (near) for monitoring PC screen data; Color vision necessary for working with color coded cables; hearing and speech (ordinary conversation) for communicating with staff and customers; touch (finger dexterity) for keyboarding; Environmental hazards include electrical hazards associated with working with computers, servers and circuits, and potential for falls from ladders.
