Waiter/Waitress

at Sunrise Ski Resort in Greer, Arizona, United States

Job Description

SUMMARY:

Skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Position Requirements       

DAILY RESPONSIBILITIES:

Greet and escort customers to their tables

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Prepare tables by setting up linens, silverware and glasses

Inform customers about the day’s specials

Offer menu recommendations upon request

Up-sell additional products when appropriate

Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

Communicate order details to the Kitchen Staff

Serve food and drink orders

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments

Carry dirty plates, glasses and silverware to kitchen for cleaning

Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

Follow all relevant health department regulations

Provide excellent customer service to guests

Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About the Organization

Sunrise Park Resort is a wholly owned and operated tribal entity of the White Mountain Apache Tribe located in Greer, Arizona. Sunrise is Arizona's premier mountain resort destination. Elevation - 9,200 feet above sea level.

TRIBAL HIRING PREFERENCE:

Sunrise Park Resort applies the White Mountain Apache Tribe's preference policy. Preference in hiring will be given to qualified candidates who are enrolled tribal members in the White Mountain Apache Tribe or enrolled in other federally recognized tribes.

SUNRISE POLICY:

Sunrise maintains a drug and alcohol-free work environment. Drugs include marijuana and prescription drugs that are not prescribed to the employee or that are not used in accordance with prescribing standards. Employees are prohibited from possessing, selling, supplying, using, or manufacturing drugs or alcohol on Sunrise property. Additionally, employees are prohibited from being under the influence of or impaired by drugs or alcohol while on or using Sunrise property. Sunrise conducts drug and alcohol tests for various reasons, including pre-employment, random, to determine the cause of an accident or injury, and reasonable suspicion. Employees must comply with the drug and alcohol tests when requested by management or HR.

Due to the intensified risk and liability of the Resort, Sunrise has a Zero tolerance policy in place in all areas that present potential danger/death to employees or guests. Activities that present the most potential for danger/death include, but are not limited to: climbing towers, driving equipment or vehicles, maintaining or servicing lifts, or involvement in any kind of maintenance.