at Pima County Government in Tucson, Arizona, United States
Job Description
Job Description Summary
Department - Information Technology
Job Description
Job Type: Classified
Job Classification: 6047 - Information Technology Network Engineer I
Salary Grade: 16
Pay Range
Hiring Range: $73,189 - $87,827 Annually
Full Range: $73,189 - $102,465 Annually
Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification.
The Pima County Information Technology Department is seeking a Network Engineer I. This role involves leading projects to implement networking and network security solutions and providing ongoing support for the network infrastructure. The working environment is team-oriented, technical, self-motivated, and meticulous. Communication skills are critical.
The architecture includes a high-performance core and data center switching environment built on leading edge networking and security. The work involves everything needed to support a reliable and efficient networking service for public facing applications and staff in multiple departments across dozens of locations.
Responsibilities include designing, implementing, monitoring, and troubleshooting networks and related security solutions. You will work closely with teammates and users to identify solutions and resolve issues and will also be involved in hardware and software upgrades.
We offer an opportunity to utilize your skills, build new ones, work in a team environment, and advance your career in a rewarding domain. You will bring enthusiasm, professionalism, and a desire to get better every day, as well as to make a difference in your community by supporting the mission of Pima County Government.
In applying for this position, pay particular attention to the preferred qualifications at the end of this posting, addressing each qualification in your application before attaching a resume.
This position must successfully test and maintain certification for Arizona Criminal Justice Information System (ACJIS). This must be in place prior to completion of the training period.
This position participates in the on-call rotation and off-hours maintenance.
This is an in-office position at located in Tucson, AZ, and cannot be remote.
Essential Functions:
As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.
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Designs and implements network architecture to improve availability and efficiency;
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Builds and maintains configuration best practices and Method of Procedure (MOP) documents;
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Performs tasks such as monitoring network traffic, analyzing network logs, and identifying issues to track and improve network performance;
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Collaborates with peers to troubleshoot network issues, identify root cause and develop a resolution plan;
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Collaborates with other teams such as system administrators and security personnel to resolve issues and improve user experience;
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Configures and maintains various network hardware and software such as routers, switches, and firewalls to ensure network security and efficiency;
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Implements security features on firewalls, VPNs, and intrusion detection systems;
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Monitors network for suspicious activity and responds to security incidents;
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Maintains the network by installing new hardware or software, upgrading existing devices, or making changes to network configurations;
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Implements approved firewall and VPN tunnel policies;
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Manages projects to refresh equipment and update network architecture;
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Provides guidance and coaching to technicians and trainees;
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Designs and implements IP routing and address management policy;
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Coordinates the engineering and delivery of IT infrastructure implementation, support, migration, and upgrade services;
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Prepares technical specifications for new and evolving network infrastructure requirements;
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Completes root cause analysis on production outages and implements approved remediations.
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Participates in change management process and procedures;
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Ensures proper coordination and communication with customers and internal staff when working on unplanned issues or planned outages;
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Provides network infrastructure design input to short- and long-term planning processes;
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Coordinates and engages with vendors for life cycle maintenance and support activities.
Minimum Qualifications:
Bachelor’s degree from an accredited college, university or technical trade school AND two (2) years of experience in network administration.
(Relevant experience and/or education from an accredited college or university may be substituted.)
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):
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A detailed resume to supplement the job application.
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Experience with/knowledge of implementing and maintaining networking and network security solutions in an enterprise environment.
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Experience with/knowledge of working with and troubleshooting routing, switching and wireless LAN solutions.
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Experience with/knowledge of working with clients and teammates to resolve networking issues.
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Experience with/knowledge of working with fiber infrastructure in an enterprise environment.
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Experience with/knowledge of creating network design documentation and diagrams.
Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum/desired qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum/desired qualifications may be further evaluated/scored against any advertised Preferred Qualifications. Additional assessments/testing may be required as part of the selection process.
