at Davidson Hospitality Group in Phoenix, Arizona, United States
Job Description
Property DescriptionThe Camby, Autograph Collection is a boutique luxury hotel located in the heart of Phoenix, Arizona, offering a distinctive and vibrant work environment for those seeking an exciting career in hospitality. As a job applicant, joining the team at The Camby means being part of a unique property known for its upscale design, exceptional service, and dynamic atmosphere. The hotel offers a range of employment opportunities, from guest services to food and beverage, events, and more, providing a diverse and rewarding career path. The Camby is committed to creating a culture that values creativity, innovation, and outstanding guest experiences. Employees can expect to work in a stylish and modern environment, where they can showcase their skills, grow their career, and be part of a team that delivers memorable experiences to guests. Joining the team at The Camby presents a unique opportunity to be part of a one-of-a-kind hotel that is at the forefront of Phoenix's hospitality scene.
Overview
Do you thrive in the nighttime atmosphere and have a deep passion for providing exceptional hospitality and guest service? Embark on an enriching journey as a Night Audit Supervisor at our lively hotel, immersing yourself in an exciting and dynamic setting. As a Night Audit Supervisor, you will oversee the night operations of our property, ensuring accurate financial reporting, exceptional guest experiences, and a smooth transition into the next day. Leveraging your keen attention to detail, adept problem-solving capabilities, and strong leadership qualities, you will be instrumental in upholding top-tier service standards and ensuring guest contentment. Join our team and be a part of an unforgettable overnight experience for our valued guests.
Responsibilities:
- Provide supervision and guidance to the night audit team to guarantee precise and prompt completion of financial processes and reports.
- Conduct night audit procedures, including balancing accounts, verifying charges, and reconciling discrepancies.
- Address guest inquiries, requests, and complaints professionally and promptly.
- Monitor and ensure adherence to hotel policies and procedures during the night shift.
- Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night.
- Provide exceptional guest service, anticipating needs and exceeding expectations.
- Train and mentor night audit team members, providing guidance and support.
- Assist in the implementation of new processes and technologies to enhance efficiency and accuracy.
Qualifications
- High school diploma or equivalent; additional education in accounting or hospitality is a plus.
- 6+ months Front Desk experience.
- Previous experience in a night audit role or similar position is preferred.
- Strong attention to detail and excellent mathematical skills.
- Proficiency in hotel property management systems and accounting software.
- Excellent communication and interpersonal skills.
- Ability to work independently and make informed decisions.
- Leadership abilities and the ability to motivate and inspire a team.
- Strong problem-solving and decision-making skills.
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. To view full details and how to apply, please login or create a Job Seeker account
