Information Technology Coordinator

Job Description

Essential Functions are not intended to be an exhaustive list of all responsibilities, duties, and skills.  They are intended to be accurate summaries of what the job classification involves and what is required to perform it. 

• Provides effective service, training, and technical support to users in day-to-day operations; Coordinates activities with other divisions and outside agencies.
• Installs, repairs, and provides assistance with computer systems; diagnoses hardware and software configuration issues; installs hardware and software upgrades.
• Installs, repairs, and provides assistance with VoIP telephone system and components.
• Performs administrative duties by taking inventory of hardware and software and purchasing computer supplies.
• Performs security administration by creating and maintaining user accounts on the network, and storing and retrieving electronic data. 
• Records various meetings for broadcast on City cable channel and digital distribution; Performs maintenance and upgrades of recording and broadcast equipment.  
• Prepares specifications for materials and equipment.   
• Maintains professional and effective working relationships by providing exceptional customer service.
• Performs all duties in conformance to appropriate safety and security standards.
• Regular attendance is an essential function of this job to ensure continuity.
• May be required to adjust work schedule to be present early mornings, evenings, nights, holidays or weekends as needed and be on-call to respond to urgent matters.    
• Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions.

PERIPHERAL DUTIES

• Serves on various employee or other committees as assigned.  
• Performs related duties as required.
• Performs special assignments as requested.