at Canyon Vista Medical Center in Sierra Vista, Arizona, United States
Job Description
Position Summary:
Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.
Reports to: Patient Access Supervisor-Sch/PreReg
FLSA: Non-exempt
Essential Functions:
- Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.
- Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
- Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.
- Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
- Obtains physician's orders and authorization/pre-certification.
- Enters outpatient procedures in the Order Entry System.
- Ensures consistency between scheduling module and admissions module, for patients being admitted for services.
