Administrative Assistant Supervisor - Health Department

at Pima County Government in Tucson, Arizona, United States

Job Description

Job Description Summary 

Department - Health

Job Description

Job Type: Classified

Job Classification: 5805 - Administrative Assistant Supervisor

Salary Grade: 5

Pay Range

Hiring Range: $19.83 - $23.30 Per Hour 

Pay Range: $19.83 - $26.78 Per Hour 

Range Explanation:

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

• Pay Range is the entire compensation range for the position.
   

The Pima County Health Department has an opening for an Administrative Assistant Supervisor in the Consumer Health and Food Safety Division. This role supervises, trains, and evaluates office support staff. You will also participate in the production activities of the work unit and have authority to alter procedures or work sequences of the work unit.

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Supervises and coordinates office support staff, determines work priorities for the unit, assigns work to ensure timely workflow, and participates in production activities of the work unit;

• Evaluates employee performance, makes recommendations on hiring, termination, and related personnel activities and initiates progressive discipline process as necessary;

• Develops and conducts training programs for unit employees;

• Identifies operational problems and develops and implements new or revised procedures;

• Ensures appropriate procedures are followed in a timely manner and within regulatory compliance guidelines;

• Supervises service activities, provides requested and specialized information according to established department policy and resolves problems and complaints which cannot be resolved by staff;

• Prepares correspondence and reviews work unit correspondence for accuracy;

• Coordinates unit activity with other departmental sections or divisions and with other county departments or outside agencies;

• Evaluates automated information system applications, products, and programs for unit use, maintains and participates in database input and retrieval, and assists information services staff in resolving production difficulties;

• Compiles statistical and operational data and prepares periodic and special reports;

• Establishes filing procedures and supervises maintenance of unit files;

• May participate in unit budget preparation and monitoring.

Minimum Qualifications:

Four (4) years of clerical experience, which includes one year performing lead or supervisory duties.

(Relevant experience and/or education from an accredited college or university may be substituted.)

OR:

Two years with Pima County in an Administrative Assistant III position.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Minimum six (6) months of customer service experience.

• Bilingual (English/Spanish).

• Minimum six (6) months experience handling money in a business setting.

Selection Procedure: 

Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.