in Clark County, NV
Job Description
Summary:
Monitor and patrol assigned areas to provide a safe environment for guests, team members, the company and their property. Provide outstanding service to our guests with questions and/or concerns.
Essential Functions and Responsibilities:
- Provide protection for guests and team members
- Guard all transfers of moneys and tokens on the casino floor and transport hopper fills, chip fills and credits
- Interact with guests and team members in a professional manner and interact with local law enforcement agencies as required
- Patrol all areas of the casino and hotel
- Assist guests with room keys
- Respond to reports of guest and/or team member injury or illness
- Preserve the scene of criminal activity for investigators and outside agencies
- Complete all incident reports pertaining to outside patrol issues
- Escort armored car personnel around the property
- Escort trespassing individuals off property
- Secure the operations office during in-custody situations
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
- Perform other duties as assigned
