Information Technology Manager

at City of Tolleson in Tolleson, Arizona, United States

Job Description

The Information Technology Manager is responsible for the comprehensive management and day-to-day operations of the City’s Technology Department. This advanced professional role requires a highly skilled individual capable of leading all functional areas of municipal technology, including enterprise network administration, systems infrastructure, cybersecurity, end-user support, enterprise applications, software implementation, and vendor relations.

The ideal candidate will demonstrate deep expertise in enterprise-level network architecture, with a strong track record of managing secure, resilient, and high-performance wired and wireless environments. Responsibilities include installing, configuring, and troubleshooting complex network hardware and software-such as switches, routers, and firewalls-as well as continuously monitoring and optimizing network performance to ensure system continuity and responsiveness.

The Information Technology Manager will supervise departmental staff and contractors, ensuring effective service delivery, strategic alignment with organizational priorities, and operational excellence. The role is pivotal in driving modernization efforts, strengthening digital equity, and delivering secure, scalable, and forward-thinking technology solutions across the City of Tolleson.

When necessary, the Information Technology Manager may be required to represent the Technology Department in interdepartmental meetings, public forums, and organizational discussions to maintain continuity of operations and ensure timely communication. This aspect of the role demands strong technical expertise, sound judgment, and the ability to build collaborative relationships across departments. The successful candidate will demonstrate professionalism and leadership in representing the department while advancing the City’s goals for secure, innovative, and community-centered technology solutions.