at Pima County Government in Tucson, Arizona, United States
Job Description
Job Description Summary
Department - Health
Job Description
OPEN UNTIL FILLED
Job Type: Classified
Job Classification: 5927- Administrative Assistant I
Salary Grade: 1
Pay Range
Hiring Range: $16.32 - $19.17 Per Hour
Pay Range: $16.32 - $22.03 Per Hour
Range Explanation:
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Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
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Pay Range is the entire compensation range for the position.
The first review of applications will be on 8/8/2025.
The primary responsibility of this position is to utilize excellent customer services skills, while answering department phones, to provide customers and partners with requested information and assistance. Secondary duties include, but are not limited to, providing administrative support to the Business Operations unit of the Health Department and assisting other department units or programs as directed. This includes assistance with accounts payable and accounts receivable processing, meeting minutes, and other duties as directed.
Essential Functions:
As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.
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Responds to inquiries by answering routine questions related to unit functions and procedures and refers more complex queries to the appropriate person, division, or department;
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Answers single- or multi-line phones, routes calls, and relays messages;
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Schedules and confirms appointments by phone, mail, or in person;
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Types correspondence, memoranda, and other materials;
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Enters data into computers, updates computer records, and proofreads printouts for obvious errors;
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Compares entries against source documents and corrects errors;
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Indexes, classifies, codes, and files various records, charts, reports, and documents and performs routine file maintenance;
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Locates and retrieves files or documents as required;
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Copies, collates, and distributes reports and documents to appropriate parties or files;
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Stamps, sorts, and distributes incoming mail and prepares materials for outgoing mail;
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Performs courier duties;
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Types documents such as reports, applications, purchase orders, departmental forms, correspondence, and memoranda;
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May receives mailed and over-the-counter payments, issues receipts, and verifies daily cash intake with receipts.
Minimum Qualifications:
One (1) year of experience performing secretarial or administrative tasks providing support to a department, specialized program, or small business.
(Relevant experience and/or education from an accredited college or university may be substituted.)
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):
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Experience answering phones and transferring calls.
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Experience with customer service.
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Bilingual (English/Spanish).
Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.
