at WESCO in Phoenix, Arizona, United States
Job Description
As a Senior Representative – Inside Sales, you will interact with existing customers to increase sales of the Company’s products and/or services. You will obtain, create, and and up-selling orders, creating customer satisfaction and adding value to the customer’s buying experience. You will?own a book of larger, more complex accounts and is proficient in all aspects of the inside sales process will a focus on proactive selling techniques to add business or expand current book of accounts.? You will also collaborate with outside sales to ensure goals are being met.
Responsibilities:
+ Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives.?
+ Markets products and offers value-added services.
+ Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.
+ Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts.
+ Keeps abreast of new products and acquires and shares competitive knowledge.
+ Reports industry trends, competitive pricing and customer feedback to management.
+ May function as the lead for other ISRs with respect to processes, systems, customers, etc.
Qualifications:
+ High school diploma or equivalent required;?Bachelor’s degree preferred
+ Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years)
+ Strong computer skills, including Microsoft Office
+ Demonstrated high level of sustained competency as a professional contributor
+ Ability to perform multiple tasks simultaneously
+ Ability to work in team environment and mentor/coach team members
+ Strong written and verbal communications skills
+ Ability to prospect and market concepts to existing and potential new accounts
+ Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues
+ Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems and applies problem-solving skills to resolve complex situations
+ Works independently with minimal supervision
+ Preferred sales experience in electrical or distribution environment
+ Ability to travel 0% – 25%
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