at WESCO in Phoenix, Arizona, United States
Job Description
As a Strategic Account Manager (Datacenter Construction), you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.
Location: This role covering a large geography in the Western part of the US – based in Phoenix- Arizona or Oregon, California, Nevada, Utah area or secondarily in the PacNW region
Responsibilities:
+ Regional responsibility, supporting all datacenter activity
+ Deeply imbed within regional datacenter ecosystem: (end user, channel, vendor partners, etc.)
+ Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
+ Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts
+ Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
+ Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
+ Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
+ Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
+ Participates in solution development efforts that best address customer needs.
+ Engages supplier sales resources to enlist their support and create solutions.
Qualifications:
+ High School Degree or Equivalent required; Bachelor’s Degree preferred
+ 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management
+ History of success maintaining and developing key relationships
+ Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources
+ Ability to understand where potential exists in assigned accounts and can recognize and create opportunities
+ Excellent communication and interpersonal skills with an aptitude for building strong client relationships
+ Strong negotiation and problem-solving skills
+ Proficiency with CRM software and Microsoft Office
+ Self-starter and able to work efficiently under pressure
+ Experience in executing in a matrix organization managing multiple stakeholders and projects
+ Ability to travel up to 25%
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