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Transit Specialist

at City of Bullhead City in Bullhead City, Arizona, United States

Job Description

STATEMENT OF THE JOB:

Coordinates and performs a wide variety of advanced professional, technical, and analytical work related to the administrative functions of the Transit Division. Responsible for providing project management support for transit-related capital and operating projects and coordinating transportation planning efforts with local and regional stakeholders, as well as to the Transit Manager.

Coordinates and performs a wide variety of administrative support work. Responsible for providing primary clerical support and performing complex clerical duties.

  • Transit Specialist Rate of Pay: $26.88-39.90* Scale 1132
*New employees are typically hired at the first step in the pay range.

 

EDUCATION & EXPERIENCE/LICENSING & TRAINING

 

EDUCATION & EXPERIENCE High School Diploma or GED, and two (2) years’ experience working in an office environment performing administrative duties with a focus in public administration, business administration, transportation planning, or a related public transit field. Moderate experience with a transit agency in the State of Arizona is preferred, or any combination of training, experience, and education that demonstrates the ability to perform the functions of the position.   LICENSING & TRAINING Valid State Driver's License Ability to obtain the following within six (6) months of hire: National Incident Management Systems (NIMS) certification Passenger Assistance, Safety and Sensitivity (PASS) Certification Defensive Driving Certification CPR/First Aid Certification 

 

ESSENTIAL FUNCTIONS/KNOWLEDGE/SKILLS/ABILITIES

ESSENTIAL FUNCTIONS:
Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and not a comprehensive listing of all functions and tasks performed by positions in this class.

 
  • Perform a variety of fiscal, administrative, and analytical assignments ranging from routine clerical duties to complex and sensitive projects.
  • Oversees a variety of transit-relatedcontracts;reviews and monitors contractor performance throughreviews of reports, surveys, meetings, and in-person assessments; monitors performance against keyperformance indicators and reports findings.
  • Conducts in-person evaluations of transit system performance for quality assurance and contractoraccountability purposes.
  • Prepares and administers a variety of transit-related programs andgrants;coordinates with outsideagencies;monitors grant milestones and provides analysis and reporting necessary to meet grant requirements; ensures proper andtimelyposting of expenditures.
  • Conducts research and analysis related to transit operations and makes recommendations to improve theefficiency or effectiveness of the transit system (transit planning), to include recommendations for changesto fixed routes, service spans, schedules, fare structures, vehicles and support equipment, policies, andother related elements; coordinates with regional transportation partners on proposed changes to improveregional connectivity and continuity.
  • Coordinates with the Bullhead City Metropolitan Transit Organization (BHCMPO) on management of theTransportation Improvement Plan (TIP).
  • Monitors and Administers theFederal Transit Administration (FTA) Federal 5307& 5339 fundingas well asanyadditionaltypes ofFederaland State grant funds.
  • Maintain records and compose annual report to the National Transit Database (NTD) and quarterly reportsto Arizona Department of Transportation (ADOT)and Federal Transit Administration (FTA).
  • Assistsin coordinatingBullhead AreaTransitSystempreparations for the Federal Transit
  • Administration (FTA) triennial review.
  • Manages outreach, promotion, and marketing efforts for the transit system, with support from the adoptedTransportation Improvement Plan (TIP) andBullhead CityMetropolitan Planning Organization (BHCMPO);coordinates with outside firms, as needed, for design and/or production services.
  • Assistsin budget preparation and administration; prepares budget transfer requests; monitors and controlsexpenditures for assignedareas, andensures compliance with DBE reporting.
  • Answers questions and provides customer service to members of the public, both verbally and in writing;Documentscustomer service activities for filing and future follow-up, if needed.
  • Purchases goods and servicesin accordance withapplicable rules and regulations, to include considerationof specific grant requirements when using grant funds.
  • Develops reports and provides presentations on transit-related programs and activities to the City Council,Transit Commission,Metropolitan Planning Organization,City committee or working groups, or other designated groups; prepares and presentsinformation at public hearings for transit-related topics.
  • Monitors and reports on the condition of transit assets, to include revenue and non-revenue vehicles,
  • facilities, bus stop amenities, and provides updates to the Transit Asset Management (TAM) Plan.
  • Updates,maintains, and provides oversight to the Transit webpage, Google Trip Planner, Transit ITS System, and dispatch scheduling system.Coordinates withthe City for posting on social media platforms.
  • Supports the Transit Manager ontransit system compliance with all applicable rules and regulations andassistswith internal orexternal compliance audits, reviews, and evaluationsincluding, but not limited to, Transit Paratransit Plan, ADA Plan, Title VI Policy, WACOG Coordination Plan, and Bullhead Area Transit Policy and Procedure Guidebook.
  • Updatesand provides reports related to departments financial capacitiesutilizinga proprietary financial database;provides support with federal grant maintenance duties.
  • Generates andmaintainscomprehensive reports per federal and state requirements; prepares and
  • maintains departmental database filespertaining toFixed-Route, Paratransit and Demand Response
  • statistics. Oversees processes for Paratransit service through the Americans with Disabilities Act (ADA)
  • certification process.
  • Serves as alternate dispatcher/driver as needed.
  • Performs related duties asrequired.
BUDGET RESPONSIBILITIES:

Responsible for assisting the Transit Manager with the development and input of the annual City Budget. Assists in the development and implementation of the 5307 Grant application and accompanying budget. Responsible for day-to-day oversight of Transit revenues and expenditures, and responsible for recommending program adjustments based on budget levels and projections.
KNOWLEDGE OF:
  • Modern office practices and procedures; proficient in the use of Microsoft Office applications, including word processing, spreadsheet, web-based applications, and presentation programs; knowledge of business English, spelling, and grammar; and record keeping and filing procedures.
SKILL IN:
  • Operation of listed tools and equipment.
ABILITY TO:
  • Organize and plan the work of an executive office; communicate effectively verbally and in writing; establish and maintain effective working relationships with applicants, employees, City officials, and the general public; maintain confidential and sensitive information; carry out assigned projects to their completion; produce written documents with clearly organized thoughts using proper sentence structure, punctuation and grammar; and ability to enter data or information into a computer terminal, PC or other keyboard device. Must be able to type 40 wpm.

TOOLS AND EQUIPMENT USED:

Requires frequent use of a personal computer, including a database and spreadsheet with some word processing programs; a calculator, coin counter, telephone, copy machine, and fax machine.

 

PHYSICAL DEMANDS/WORK ENVIRONMENT

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee maybe required to sit for extended periods, frequently stand and walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.


WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderately quiet.

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Job Posting: 7230776

Posted On: Oct 23, 2025

Updated On: Oct 23, 2025

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