Digital Business Development Manager (West)

at Straumann Group in Phoenix, Arizona, United States

Job Description

Position Summary:

The Business Development Manager (BDM), Digital Solutions for Enterprise Solutions (DSO) is responsible for developing, expanding, and supporting digital innovation and revenue growth exclusively within Dental Service Organizations across NAM. This role focuses entirely on the DSO business and does not support private practice. The BDM engages directly with national and multi-regional DSO leadership teams to advance digital workflows, drive adoption of Straumann Group’s digital portfolio, and support execution of enterprise-level initiatives that improve clinical, operational, and financial outcomes.

Reporting to the Sr. Director Strategic Growth (East/West), the BDM collaborates closely with Enterprise Solutions leadership, Key Account Managers (KAMs), Customer Success Managers (CSMs), Digital Marketing, Product Marketing, Training & Education, and field-based digital teams to accelerate growth, support digital transformation, and ensure aligned execution across the broader organization. This position requires up to 40% travel. The ideal candidate will live within 50 miles of a major airport.

Job Responsibilities:

• Enterprise-Level Digital Sales & Strategic Partnerships

• • Lead digital business development activities exclusively within DSOs, driving adoption of Straumann Group’s digital ecosystem across national and multi-regional partner organizations.
  • Engage DSO executive leadership to identify digital workflow opportunities, evaluate organizational needs, and position Straumann Group as a strategic digital partner.
  • Manage complex, multi-stakeholder sales cycles across enterprise customers, ensuring alignment from initial opportunity identification to successful implementation.
  • Drive achievement of digital hardware, software, and workflow KPIs across the Enterprise Solutions business.

• DSO Digital Workflow Expansion

• • Assess digital maturity within targeted DSOs and recommend tailored strategies for adoption, expansion, and optimization of digital workflows.
  • Support enterprise-level onboarding and implementation of digital solutions, ensuring continuity between sales, training, product, and customer experience teams.
  • Partner with field sales leadership (DSS, Straumann, Neodent, and ClearCorrect teams) to ensure consistent pipeline generation, coordinated account activity, and unified messaging for DSO partners.

• Cross-Functional Collaboration & Alignment

• • Serve as the primary bridge between Enterprise Solutions and all internal digital stakeholders, ensuring seamless communication and strategic alignment across NAM.
  • Partner with Digital Marketing to develop and refine fleet-wide adoption campaigns, educational materials, and enterprise-focused programs.
  • Collaborate with Product Marketing and internal Training & Education to ensure DSO customers and internal teams are equipped with the tools, curriculum, and support needed to optimize digital workflows.

• Business Development Strategy & Market Insights

• • Develop enterprise-level business plans that support revenue growth, digital workflow penetration, and strategic account expansion.
  • Monitor DSO industry trends, compet
    
    
    
    Equal employment opportunity, including veterans and individuals with disabilities.
    
    

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