Digital Technology Assistant

at Sodexo-Embry Riddle in Prescott, Arizona, United States

Job Description

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. 

What You’ll Do: As a Digital Technology Assistant, you will have the opportunity to mix creativity with technology to execute administrative tasks related to the applications and programs that display information to customers within Sodexo locations. You will work with leadership and end-users to provide a seamless, accurate, and informative customer experience via Sodexo’s current technology.

Responsibilities include:

• Update and maintain content, including nutritional, allergen, pricing, and product information on digital menu boards in dining facilities daily.
• Partner with segment and/or region marketing to develop content for menu boards to promote products and services.
• Maintain products, pricing, and availability of products through web, mobile, kiosk, and POS where applicable.
• Identify, investigate, and respond to customer questions and problems. Creating and distributing content to educate customers on how to use the current Sodexo app.
• Provide technical assistance in researching, isolating, and resolving technical problems within the current Sodexo app.
• Attends work and shows for scheduled shift on time with satisfactory regularity
• Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.