Junior Business Analyst

at MedAire, Inc. in Phoenix, Arizona, United States

Job Description

Now Hiring: Junior Business Analyst – MedAire (Phoenix, AZ)
This position does not qualify for visa sponsorship. Candidates must already have authorization to work in the U.S.

MedAire, the global leader in aviation and maritime medical and security assistance, is seeking a Junior Business Analyst to support our Commercial Services team. This role is ideal for a data‑driven professional who enjoys improving processes, building reports, and supporting global commercial operations.

What You’ll Do

• Analyze business challenges and identify process bottlenecks.
• Improve workflows and maintain documentation and best practices.
• Build Power BI dashboards and maintain reports and sales records.
• Ensure accurate Salesforce activity updates and CRM compliance.
• Support AI and automation initiatives, including Power Automate.
• Manage the Commercial Services shared mailbox and provide pricing support.
• Review quotes, support price indexation, and assess non‑standard requests.
• Partner with regional sales teams to track KPIs and support global projects.

What You Bring

• Strong analytical skills; advanced Excel and Power BI capability.
• Clear communication skills and commercial awareness.
• Preferred experience with Salesforce, AI tools, SQL, DAX, or automation.
• Ability to work independently and collaborate across teams.
• Bachelor’s degree in business, IT, or related field; 2+ years relevant experience.
• English fluency; additional languages a plus.
• Ability to travel periodically for internal meetings.

Why Join MedAire?
You’ll make a meaningful impact supporting global safety in aviation and maritime environments while growing your analytical, technical, and AI skills in a mission‑driven organization.