Caseload Manager

at Pinal County Government in Florence, Arizona, United States

Job Description

• Receive all initial appearance paperwork and enter all new cases into database.
• File legal pleading with courts, process court papers according to court procedures.
• Create files and ensure they are directed to the appropriate attorneys/staff for further handling.
• Handle intake calls and walk-in clients that come into the office.
• Schedule interviews, court hearings, meetings and attorney's calendar items, notify clients as directed.
• Explain general court processes and procedures to clients.
• Act as point of contact for clients with pending cases who need to check in periodically regarding court dates and charging decisions, to schedule appointments, court dates, and self-surrenders.
• Explain basic processes to family members of clients.
• Check on whether or not complaints and other documents have been filed in a timely manner.
• Contact the jail and court staff to ensure release orders are completed timely.
• Enter all charging decision information into database and ensure timely database upkeep.
• Receive all disclosure and complete conflict checks on all witnesses/victims listed.
• Make sure all assignments and reassignments made by supervisor are done correctly with database in order for events to appear correctly on attorney calendars.
• Provide work support to intake attorney, to include scheduling appointments and contact visits at the jail and prepare pleadings and correspondence as necessary.
• Assist the supervisor in court every Friday, which includes preparing files, calendar.
• Speak with out-of-custody client to prepare them to appear in front of a judge with the supervisor.
• Take notes during court and provide information to the attorney and/or court.
• Close all case files upon disposition of the case and ensure accurate disposition information is entered.
• Assign destruction dates (as defined by supervisor) to all closed cases.
• Act as Administrative User for database (JustWare).
• Act as back-up for Office Manager.
• Provide Notary Public services as needed.
• To promote and adhere to the workplace values of accountability, commitment, and teamwork to help enrich lives beyond expectation.
• Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
• Perform other related duties as required.

• High school diploma or GED equivalent.
• Three (3) years of administrative, customer service and computer experience.
• Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.

• Knowledge of database system (Justware).
• Ability to communicate effectively orally and in writing.
• Ability to establish and maintain effective working relationships with employees, other agencies, and the public.

NOTICE TO APPLICANTS

 We appreciate your interest in our employment opportunities. At Pinal County, we value professionalism and treating others with respect. If these values are not demonstrated throughout the application and interview process we reserve the right to remove your candidacy from consideration and may impact your future Pinal County applications.  The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the first quartile require additional approval.
 

All qualified candidates eligible to work in the United States are welcome to apply. However, visa sponsorship is not available.  Pinal County does not participate in STEM Optional Practical Training (STEM OPT).

Pinal County requires pre-employment screening, which includes a Motor Vehicle Record check, a comprehensive background check (encompassing employment, education, and criminal history), and drug testing for safety-sensitive roles. Criminal convictions do not automatically disqualify candidates from employment. Employment offers are contingent on successful pre-employment screening.  If driving is a requirement of the position, you must have a valid Arizona State Driver's License in accordance with Arizona State Law.  

Work in this classification requires an individual to be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties, just as though they were actually written out in this description.