in Mohave County, AZ
Job Description
Job Summary
TravelCenters of America offers a convenient, one-stop shopping experience to our customers. Each location has a plethora of dining options which gives our guests the variety they look for. The Assistant Restaurant General Manager assists the General Manager with operations and marketing functions of the restaurant. Additional responsibilities include staffing, training and development, general supervision of the staff, and improving profitability. The Assistant General Manager ensures we are returning every traveler to the road better than they came!
In this role, you can expect to:
- Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the restaurant (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
- Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
- Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
- Provide great tasting / quality food, and a clean restaurant environment for all guests
- Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
- Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
- Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
- Assumes duties of any hourly associate position as necessary
