at Hotel Rising in Phoenix, Arizona, United States
Job Description
Front Desk Agent (Part-Time)
Afternoon (3:00 PM – 11:00 PM) & Overnight (11:00 PM – 7:00 AM)
About Us
We are seeking dependable, customer-focused Front Desk Agents to join our team. This is a part-time position for individuals who thrive in a fast-paced environment, enjoy helping guests, and take pride in providing exceptional service.
Available Shifts
- Afternoon Shift: 3:00 PM – 11:00 PM
- Overnight Shift: 11:00 PM – 7:00 AM
- Part-time (2–4 shifts per week, including weekends and holidays as needed)
Responsibilities
- Welcome and check guests in and out efficiently
- Answer phones and assist guests with questions and requests
- Process payments and maintain accurate records
- Handle reservations and update the property management system
- Monitor property activity and report incidents when necessary
- Perform nightly paperwork and shift reports
- Maintain a clean, organized, and professional front desk area
- Work independently while providing excellent customer service
Qualifications
- Previous hotel or customer service experience preferred (but willing to train the right person)
- Reliable transportation and excellent attendance
- Comfortable working independently, especially overnight
- Basic computer skills and ability to learn hotel software
- Strong communication and problem-solving skills
- Professional appearance and positive attitude
- Must be authorized to work in the United States
What We're Looking For
We value employees who are:
- Dependable and punctual
- Honest and accountable
- Friendly and professional
- Detail-oriented
- Able to multitask under pressure
Compensation
- Competitive hourly pay based on experience
- Opportunity for additional shifts and growth
Please apply only if you are available for the shift(s) listed and can reliably work evenings, overnights, weekends, and holidays when scheduled.
Benefits:
- Employee discount
Ability to Commute:
- Phoenix, AZ 85043 (Required)
Work Location: In person
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