Tech Trainer- NEO

at Insight Global, LLC in Glendale, Arizona, United States

Job Description

Job Description

Role Summary

The Technical Trainer – NEO owns the delivery of the new hire onboarding experience for all incoming manufacturing personnel. This role ensures every employee enters the production environment trained, certified, and ready to safely perform Day 1 responsibilities through structured general safety, site orientation, and foundational manufacturing instruction.

Key Responsibilities

Deliver standardized new employee onboarding curriculum across all incoming production, logistics, and support personnel.

Facilitate baseline general safety training, including OSHA-10, Hazard Communication (GHS), PPE, Emergency Action Plans, Fire Prevention, First Aid/CPR/AED, slips/trips/falls, heat illness prevention, LOTO awareness, and noise/hearing conservation.

Administer site orientation covering facility layout, code of conduct, attendance expectations, escalation pathways, and reporting protocols.

Validate completion of all pre-deployment training requirements and gate workforce release into production roles based on certification readiness.

Maintain accurate training records within the Learning Management System (LMS), including completion rates, assessment scores, and certification status.

Partner with Training Operations Leads (Fabrication, Assembly, Logistics) to ensure seamless handoff from onboarding into role-based technical training pathways.

Continuously refine onboarding content based on retention data, early-tenure feedback, and operational outcomes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Required Qualifications

3+ years of training, onboarding, or workforce enablement experience in a manufacturing, industrial, or large-scale operations environment.

OSHA-10 certified (OSHA-30 preferred); First Aid/CPR/AED instructor credentials a plus.

Demonstrated experience facilitating large-group instructor-led training (ILT).

Strong working knowledge of LMS platforms (ToolingU, TPC, Cornerstone, or similar).

Excellent verbal communication and classroom management skills. Preferred Qualifications

Bilingual (English/Spanish).

Experience supporting high-volume hiring ramps (50+ new hires per month).

Background in instructional design or adult learning principles.