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Sr. Business Analyst

at American Express Global Business Travel in Phoenix, Arizona, United States

Job Description

Sr. Business Analyst wanted by GBT US LLC in Phoenix, AZ. Examining user requirements, procedures and problems to improve existing systems and automation while reviewing and analyzing technical reports, manuals, periodicals, and other reference materials to develop programs to meet organizational needs. Appraise new product ideas and strategize appropriate go-to-market plans. Define the overall product vision, strategy, and multi-year roadmap, aligning with company goals; Manage the product backlog, deciding which features get built and in what order, balancing user needs with business value, Drive the product- and business-planning processes for crossfunctional. Analyze product requirements and develop appropriate programs to ensure they’re met; Generating standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders; performing data analysis for financial management systems; improving systems by studying current practices, designing modifications; analyzing business and engineering and data processing problems to improve application systems and implement solutions; and being responsible for reviewing assigned business process from end-to-end to identify and address operational, financial, and technological risks; and identifying opportunities to improve efficiency; Conducting or coordinating tests to ensure that financial and time tracking tools are consistent with defined needs; Managing timely flow of business intelligence information to users; maintaining or updating business intelligence tools, databases, dashboards, systems or methods; synthesizing current business intelligence or trend data to support recommendations for action; and maintaining library of model documents, templates, or other reusable knowledge assets; Proposing innovative and practical solutions to address business challenges; communicating complex technical concepts to non-technical stakeholders; and participating in project definition workshops with other teams to develop detailed business requirements and documentation; Working closely with other business units to understand their need business strategy, processes, services, roadmap, and the context in which the business operates and implements the enhancement in the existing  tools; Providing support for various test levels and being responsible to ensure environment readiness for deployment; and ensuring the configuration and other required pre-requisites are completed and approved by the portfolio manager before confirming the deployment to production; Preparing reports by collecting, analyzing, and summarizing information and trends; and preparing data flow diagrams and process definitions.

Must have a Bachelor’s degree in Computer Science, Finance or related field.  Must have 4 yrs. exp. as a Netsuite Suite Project Pro (PSA) Administrator including API configuration, permissions, customization, and service requests; 4 yrs. exp. using SQL, Tableau, and Advanced Excel for Financial and Data Analysis; 4 yrs. exp. with Purchase Order and Invoice Management with global suppliers; 3 yrs. exp. in Compliance Management including controls, artifacts, and audits.; and 2 yrs. exp. in product management, including requirement definition, design, and testing.  MAY WORK FROM HOME WITHIN COMMUTING DISTANCE TO OFFICE.  Salary range: $115,710-$143,000/yr.  e-mail resume to: job.application@amexgbt.com and refer to Job Req. J-83417.

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Job Posting: 7512543

Posted On: Jul 07, 2026

Updated On: Jul 07, 2026

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