at Language Line Solutions in Monterey, California, United States
Job Description
LanguageLine Solutions is Hiring!
At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. Even better, you can do this while working from your own home.
LanguageLine has been certified as a Great Place to Work, and is regularly listed as one of America’s top work-from-home employers.
Our interpreters serve clients across numerous industries, including health care, 911, first responders, education, government agencies, and all walks of business.
As an interpreter, you will receive training that is the best in the industry. We’ll ensure that you learn new skills while further developing your skillset. We provide numerous opportunities for advancement. You’ll be in a certified ASTM and ISO environment. You'll also be supported by a Senior Language Specialist, as well as our Interpreter and Technology Help Desks.
Join our team now!
Languages:
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ALBANIAN
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AMERICAN SIGN LANGUAGE
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AMHARIC
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BENGALI
- BOSNIAN
- BULGARIAN
- BURMESE
- CANTONESE
- CZECH
- DANISH
- DARI
- DINKA
- DUTCH
- FARSI
- FRENCH
- FRENCH CANADIAN
- FUKIENESE
- FUZHOU
- GEORGIAN
- GERMAN
- GREEK
- HEBREW
- HINDI
- HMONG
- HUNGARIAN
- ITALIAN
- JAPANESE
- KAREN
- KHMER
- KINYARWANDA
- KOREAN
- LAOTIAN
- LATVIAN
- LINGALA
- LITHUANIAN
- MALAY
- MANDARIN
- MARSHALLESE
- MIEN
- MIXTECO
- NEPALI
- PASHTO
- POHNPEIAN
- POLISH
- PORTUGUESE
- PORTUGUESE BRAZILIAN
- PORTUGUESE CAPE VERDEAN
- PUNJABI
- ROHINGYA
- ROMANIAN
- RUSSIAN
- SLOVAK
- SOMALI
- SORANI
- SPANISH
- SWAHILI
- TAGALOG
- THAI
- TIGRIGNA
- TOISHANESE
- TURKISH
- UKRAINIAN
- URDU
- UZBEK
- VIETNAMESE
- WOLOF
Location: Work at Home position in United States
Position: Phone Interpreter
Essential Job Functions:
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Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
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Participate in online, video and audio training sessions.
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Deliver interpretation services via video and expediently type data on a dedicated device, such as a laptop, desktop computer, mobile phone, or tablet, in order to perform the essential functions of the job.
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Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
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Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
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Maintain a professional demeanor throughout the video and audio interpreting sessions at all times.
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Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
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Maintain punctuality and availability during scheduled work hours.
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Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
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Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
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Demonstrate commitment to cultural sensitivity and working in a diverse environment.
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**Some calls may be highly emotional and/or stressful in nature. The interpreter may need to remain on a call for extended periods without breaks due to the nature of the call or may, at times experience high call volumes. The interpreter must have the ability to provide the required, company standards of service within this dynamic environment. **
