at Mako Medical in Kanab, Utah, United States
Job Description
Description
Position Overview:As an Observed Urine Specimen Collector, you will be a key part of the team, ensuring the efficient collection and processing of specimens while maintaining the highest standards of professionalism and customer service. This is a field-based role with responsibilities including onsite specimen collection and processing, couriering of samples, coordination with clients and our Draper-based lab, and providing excellent patient care.
Key Responsibilities:
+ Conduct observed urine specimen collections for patients of all ages.
+ Ensure smooth specimen workflow and timely delivery to meet company needs.
+ Travel between locations for collections, sample processing and couriering.
+ Manage inventory and supplies for your assigned locations.
+ Provide exceptional customer service to clients while maintaining company standards.
+ Uphold quality assurance and show strong independent judgment during specimen collection and processing.
+ Collaborate with internal teams to resolve issues and continuously improve processes.
+ Ensure all processing documentation is complete and reviewed as required.
+ Troubleshoot and resolve collection and processing issues with clients and lab staff.
+ Ensure compliance with federal and state regulations (including HIPAA) and company policies.
+ Travel locally to assigned locations as needed.
+ Perform other duties as required.
Qualifications and Skills:
+ Experience: Experience in specimen collection or related medical field is preferred but not required.
+ Skills: Strong organizational, communication, and interpersonal skills.
+ Ability to work independently, prioritize tasks, and handle pressure with professionalism.
+ Strong attention to detail and accuracy in record-keeping.
+ Excellent verbal and written communication skills.
+ Ability to adapt to changing processes and maintain compliance with new procedures.
+ Basic knowledge of medical terminology and laboratory information systems is a plus.
+ Intermediate computer skills required.
Requirements:
+ Must pass a Department of Health & Human Services (DHHS) background check
+ High School Diploma or equivalent.
Qualifications
Education
Preferred
+ High School or better
+ Technical/other training or better
Licenses & Certifications
Preferred
+ Phlebotomy Certification
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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