Engineer II, Field Process #10007253

at ASM America, Inc. in Phoenix, Arizona, United States

Job Description

ASM AMERICA, INC 

Is the on-site process application expert to support the customer in expanding ASM film opportunities on installed products. Drives the process development projects and new product introductions with the customer. Is a technical bridge between the customer process development teams and the Business Unit Process Application Development Team. Key responsibilities include: New Product Introduction (NPI): Undergoes training with the Business Unit to build expertise on newly developed deposition processes (plasma CVD and plasma ALD) and hardware. Owns the introduction/transfer of these processes to the customer site. Work closely with the field hardware teams and Business Unit to support and troubleshoot issues on new products, including developing proposals for equipment and process design improvements, as well as conducting those experiments in conjunction with the customer. Documents learnings during NPI and works with the Business Unit to ensure learnings are incorporated in future IQ/hardware/process rollout packages. Documents the learnings for subsequent knowledge transfer to the local service team at manufacturing sites. Process and Equipment knowledge, troubleshooting skills, and escalation leadership are key to ensuring the success of NPI equipment at the customer site. Use common materials characterization techniques such as SEM, EDAX, TXRF, and SIMS to solve problems. On-site process development: Support Customer deposition processes and hardware development (both new development and continuous improvement projects, CIP). Works closely with the Customer to design and conduct experiments to meet the Customer's need (new development, device integration, CIP, troubleshooting). Works with the customer to develop new opportunities for ASM processes and hardware introduction at the Customer site. Telecommuting may be permitted. When not telecommuting, must report into work site. Background checks & drug screening required. Master’s degree in Physics, Chemical Engineering, Electrical Engineering, Mechanical Engineering, Materials Science and Engineering, or related field OR Bachelor’s degree in Physics, Chemical Engineering, Electrical Engineering, Mechanical Engineering, Materials Science and Engineering, or related field and 1 year of experience. To apply email resume to asma.applicant@asm.com and reference job#10007253. EOE