in Pima County, AZ
Job Description
Position Summary
The Direct Support Professional (DSP) or Direct Care Worker (DCW) will assist in the daily
care of disabled individuals. Providing essential, hands-on support for patients with
disabilities or chronic illnesses by assisting with Activities of Daily Living (ADLs) while
fostering independence and emotional well-being. They monitor health conditions,
manage medication reminders, handle light housekeeping, and facilitate community. The
DSP/DCW serves members, their families, referral partners, and internal teams in a
manner that supports the mission of Brighter View: delivering quality, person-centered,
accessible, and compliant services that promote dignity, independence, inclusion, safety,
and measurable outcomes.
Core Duties and Responsibilities
• Aid members by completing various important tasks, including assisting with daily
living skills, which can include diaper changing, dressing, toileting, and feeding.
• Helping members meet socialization goals, managing their personal finances, and
taking them out into the community.
• Going above and beyond, you also provide vital support to their family as needed.
• You build great trust with those you help.
• Communicate ongoing care results and updates to relevant parties.
• Collaborate with peers, support coordinators, members and families for best care
opportunities.
• Maintain a healthy and comfortable living environment.
• Ability to build rapport with members and families.
• Excellent written and verbal communication skills.
• Report concerns related to member rights, health and safety, access barriers,
fraud, waste, abuse, or policy violations immediately.
• Participate in required orientation, ongoing training, competency reviews, audits,
coaching, and corrective action processes.
Access, Accommodation, and Service Standards
• Reasonable modifications must be considered to support equal access for
individuals with disabilities and individuals with limited English proficiency.
• Services must be delivered in a timely, respectful, and person-centered manner
consistent with DDD, AHCCCS, Medicare/Medicaid, and company access
expectations, as applicable.
