Library Page - Dewhirst-Catalina Library

at Pima County Government in Tucson, Arizona, United States

Job Description

Department - County Free Library

Job Type: Classified

Job Classification: 5949 - Library Page

Salary Grade: 1

Pay Range 

Hiring Range: $17.04 - $20.03 Per Hour 

Pay Range: $17.04 - $23.02 Per Hour

Range Explanation:

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
• Pay Range is the entire compensation range for the position.

The Library Page shelves and files library materials in alphabetical, numerical or alphanumerical order. Re-shelves misplaced books and performs other related tasks.

Essential Functions: 

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Sorts, shelves and files various library materials accurately according to library classification systems, (e.g., alphabetic, numeric and alphanumeric);
• Maintains accuracy of library materials on shelves and re-shelves misplaced items;
• Packs and unpacks boxes of books and other library materials;
• Locates and retrieves library materials from all areas for staff or patrons;
• Performs routine clerical tasks, sorts and distributes mail, checks inventory, and provides support with library events;
• Answers telephones, refers calls and takes messages for staff;
• Provides directional assistance/information to customers;
• Assists patrons loading and unloading donated books;
• Maintains appearance of work area and public areas, including cleaning materials and bookshelves;
• Performs troubleshooting and maintenance on equipment such as public access computers, printers and copiers;
• Ensures compliance with County protocols, policies and procedures relative to area of assignment;
• Assists patrons with accessing, closing, and changing web pages;
• Screens and refers research needs by matching customers with a reference specialist;
• Assists customers in signing up or schedules for computer access;
• Performs basic computer operation instruction for customers including using the mouse, downloading data/information, and saving and printing files;
• Assists customers with accessing the Internet and email accounts;
• Answers general questions about computer software (e.g., Word, and Excel) usage, such as loading and opening a file, changing the font, and adjusting formatting;
• Assists in other technological support patrons may need;
• May assist in backroom check-in of library materials and processing of reserves;
• Operates a variety of office equipment relative to the library assignment.

Minimum Qualifications: 

Any combination of skills, education or experience that demonstrates an ability to perform the duties and responsibilities identified in the classification.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. 
 
Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Minimum one (1) year experience with technology (Microsoft Office Suite, Google Workspace) or integrated library systems (ILS).
• Experience with/knowledge of the Dewey Decimal System.
• Experience in customer service.

Selection Procedure: 
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.