Count Room Staff

at Harrah's Ak-Chin Casino Resort in Maricopa, Arizona, United States

Job Description

JOB SUMMARY

Responsible for executing all Drop Team job functions while adhering to all regulatory compliance and money handling requirements.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Transfers carts to and from the Count Room and sets Bill Validator Boxes in the appropriate slot machines.

• Performs the daily Bill Validator collection process.

• Collection, sorting, and accounting of various monies for multiple departments.

• Performs minor repairs and maintenance of Count Room equipment.

• Notifies Count Room Supervisor of malfunctioning equipment.

• Adheres to safety, security, regulatory, departmental and company policies.

• Completes all paperwork accurately and delivers it to the appropriate department in a timely manner.

• Cooperative while working with employees within the department, as well as other departments.

•  Maintains Count Room in a clean and orderly fashion

• Able to provide superior guest service and capability to deal with difficult interactions

• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same

• Other duties as assigned. 

WHAT YOU WILL NEED

• High School Diploma or GED preferred

• Prior coin room experience (casino or bank) is preferred

• Must be able to read, write, speak and understand English

• Basic computer knowledge including Microsoft Office Excel

• Must possess basic math skills 

• Basic mechanical (repair) skills helpful and preferred

• Must be flexible and able to work all shifts including weekends and holidays

• Must be able to communicate in a friendly and respectable manner

• Must be able to get along with co-workers and work as a team

• Must present a well-groomed appearance

• Must be able to maneuver in and around all areas of the casino.

• Must be able to work effectively in high traffic areas 

• Must be able to push and pull carts up to 75 lbs.

• Must be able to lift and carry up to 20 lbs. of boxes. 

• Must be able to stand and walk for extended periods (6 to 7 hours) of time. 

• Must be able to respond calmly in crisis and stressful situations.

• Must be able to tolerate areas containing dust, loud noises and bright light 

• Must be able to tolerate areas containing secondary smoke. 

• Must be able to bend, stoop, reach, kneel, twist and grip items as necessary.

• Must be able to respond to visual and aural cues.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.