Database Marketing Project Coordinator-H

at Harrah's Ak-Chin Casino Resort in Maricopa, Arizona, United States

Job Description

We’re looking for a detail-oriented Marketing Project Coordinator to support our Database Marketing, Advertising, and Design teams. This role ensures smooth execution of marketing projects, maintains accurate documentation, and helps deliver high-quality creative assets that align with brand standards.

• Maintain department training and procedure manuals (excluding job-specific training). 

• Coordinate responses to guest inquiries and interdepartmental requests. 

• Investigate patron database accounts and update records for restricted patrons. 

• Prepare and manage purchase and capital requisitions. 

• Provide administrative and project support to Database Marketing, Advertising, and Design teams. 

• Assist with direct mail and digital marketing tasks, including automated emails, batch redemptions, and offer setups. 

• Proof all marketing materials (direct mail, emails, ads, artwork) for accuracy and brand consistency. 

• Track and update project timelines in the Production Schedule; communicate status to manager. 

• Collaborate with internal departments and external vendors (PR, advertising agency, print, and others) to ensure smooth project execution and alignment with brand standards.

• Recommend process improvements to enhance accuracy, speed, and accountability. 

• Maintain confidentiality of sensitive data and adhere to company policies. 

• Deliver exceptional guest service and support company service standards.

• Acts as a role model to other employees.  Always presents self as a credit to Harrah’s and encourages others to do the same.

• Responsible for other general and administrative tasks, as assigned by Direct Mail and Advertising Manager.

• Associate’s degree in marketing, Communications, or related field (or equivalent experience). 

• 1–2 years of experience in marketing coordination or administrative support. 

• Strong written and verbal communication skills. 

• Detail-oriented with excellent organizational abilities. 

• Proficient in Microsoft Office Suite; experience with project management tools preferred. 

• Ability to manage multiple projects and meet deadlines. 

• Familiarity with marketing processes and creative workflows.

• Project coordination and time management. 

• Proofreading and quality assurance. 

• Strong interpersonal and collaboration skills. 

• Problem-solving and process improvement mindset.

• Ability to communicate effectively via phone and email in a fast-paced environment. 

• Respond promptly to visual and auditory cues. 

• Provide courteous, professional guest interactions and maintain a positive attitude. 

• Collaborate effectively with team members and work independently when needed. 

• Comfortable with extended periods of standing and walking; reasonable accommodations available. 

• Proficient in English for communication and documentation. 

• Ability to remain calm and make sound decisions under pressure. 

• Comfortable working in environments with noise and where smoking is permitted. 

• Flexible schedule availability, including evenings, weekends, and holidays. 

• Ability to observe and recall details accurately for reporting purposes. 

• Role may involve working both indoors and outdoors.

• We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule to successfully execute activities and programs and create a world-class experience for our guests.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.