in Clark County, NV
Job Description
Job Description Summary:
Summary:
As the Assistant Director of Facilities, you play a critical role in ensuring the seamless operation, safety, and presentation of the property's physical environment. You are accountable for leading day-to-day facilities operations, overseeing assigned shifts or department functions, and ensuring every aspect of the guest and team member experience meets or exceeds expectations. Your leadership directly influences operational continuity, guest satisfaction, and cross-departmental collaboration, supporting the casino's commitment to excellence and regulatory compliance.
Job Description:
Essential Functions and Responsibilities
- Provide strategic leadership and operational oversight of assigned department(s), ensuring alignment with company vision, financial goals, and service standards
- Recruit, develop, coach, and retain high-performing leadership teams and team members to foster engagement, accountability, and professional growth
- Lead the execution of company and departmental initiatives by converting strategic objectives into actionable plans with defined performance indicators
- Monitor and manage budgets, resources, and operational performance metrics; drive cost-efficiency while maintaining quality and compliance
- Serve as a key liaison with internal stakeholders and external partners to align departmental efforts with enterprise-wide priorities
- Promote a strong guest service culture by designing and maintaining service standards and resolving escalated concerns with sound judgment
- Maintain a robust preventative maintenance program to ensure operational reliability, safety, and compliance of all physical plant systems
- Collaborate with internal departments to ensure building infrastructure, life support systems, and utility services are functioning safely and efficiently
- Coordinate and oversee daily, weekly, and long-term maintenance schedules, ensuring facilities—including hotel, casino, and grounds—remain fully operational and guest-ready
- Support the development and execution of facility-related strategies, including residential, public, and back-of-house service areas
- Assist in developing and managing the annual departmental operating budget to meet property-wide facility goals
- Oversee payroll and related administrative duties to ensure accuracy, timeliness, and compliance with company policies and regulatory requirements.
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
- Perform other duties as assigned
Physical Requirements
- Regularly push/pull up to 50 lbs.
- Regularly lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels
- Regularly squat, kneel, reach, bend, twist
- Occasionally sit and work at a desk or computer
- Frequently standing and walking
- Ability to communicate using in-person speech, radios, and telephone
- Ability to hear, understand, and distinguish speech and/or other sound in person
- Ability to distinguish between shades of color
- Ability to use tools or equipment requiring a high degree of dexterity
Work Environment Potential Conditions
- Indoor
- Outdoor
- Smoky
- Noisy
- Bright flashing lights
- Extreme Heights
- Extreme hot cold temperatures
- Slippery surfaces
- Exposure to dust, fumes, and/or gases
