IHE Certificate of Completion
Method of Delivery
Online, e-learning, or distance learning
Instructional Program (CIP)
Course Objective: The Certificate of Completion (CCL) in Medical Administrative Assisting is designed to provide education and training for employment in various administrative health care settings.
Description: Medical Administrative Assistants are healthcare professionals who are key members of the administrative medical office team. They foster a friendly and positive patient experience while performing numerous administrative duties that adhere to all state and federal standards. Upon successful completion of the program, students are eligible to take the Certified Medical Administrative Specialist exam. A Certificate of Completion (CCL) and an Associate in Applied Science (AAS) in Medical Assisting are also available.
Explores fundamental administrative procedures in ambulatory healthcare settings, such as appointment scheduling, telephone etiquette, and patient rights. Emphasis on a basic understanding of medical law and ethics and Health Insurance Portability and Accountability Act (HIPAA) regulations.
Provides a basic overview of insurance, coding, billing, and electronic healthcare records (EHR) as they relate to medical assisting.
Competencies to be achieved:
This pathway map will help you gain the expertise needed to:
- Demonstrate empathy, compassion, cultural sensitivity and respect for diversity in the healthcare setting.
- Display professional behaviors and accountability.
- Apply ethical and legal guidelines and scope of practice to administrative and clinical settings, including use of technology and management of medical documents.
- Perform administrative skills and procedures in an ambulatory healthcare environment.
- Demonstrate knowledge of medical terminology and anatomy and physiology as a healthcare professional.
- Use critical thinking skills to follow current best practices in healthcare.
- Communicate effectively and in a culturally responsive manner with patients and the healthcare team.
Total In-State Cost of Program (include all costs to the student, including testing, licensure):
Total Cost $2,517.25
Registration Fee: $30
Testing/Exam Fee: $150
Course Fee: $174+ $174 = $348
Supplies and Materials = $35
Books: $208.25 (Cost of books is an estimate)
Out-Of-State Tuition: $6,696.
Out-Of-State Total Cost: $7,467.25
Provide a list of all books required for the program (even if the cost of books is included in tuition):
$208.25 - Medical Administrative Assisting students will purchase one Book Bundle package – Book Bundle
ISBN 97870323845342 Total: $208.25, this price is exclusive for the Phoenix College Bookstore (will be invalid elsewhere), three books are included in this bundle, total bundle cost: $208.25
(this price reflects a discount from the publisher)
Provide a list of all supplies required for the program:
Completion of Medical Document Manager (MDM) with Record Review ($35.00)
WIOA Contact for Enrollment Status /Credential Verification:
Name: Julie Plombon
Phone number: 602-285-7840
Direct Website link to the program:
Background check requirements for licensing and background restrictions for working in the occupation:
Admission to an Allied Health program requires that students be in compliance with the Maricopa County Community College District Supplemental Background Check policy. Program applications will not be accepted without a copy of an Arizona Department of Public Safety Level One Fingerprint Clearance Card. Students must maintain current fingerprint clearance throughout the practicum(s). Upon conditional program admission, the student must comply with all requirements of the current MCCCD background check policy.
Other requirements needed:
Formal application and admission to the program is required. Students must be at least 18 years of age to apply for admission. Must be a high school graduate or equivalent. Submit current CPR/BLS Provider card (American Heart Association approved) and maintain current status throughout the practicum(s). Complete and submit the Allied Health Student Health and Safety Documentation Checklist, with included documentation, signed by a licensed healthcare provider.
Yes or No: Yes – At the completion of the Medical Administrative Assisting program, students will be eligible to sit for the Certified Medical Administrative Specialist (CMAS) Exam to earn their professional and nationally-recognized credential.
Nationally Recognized Industry Association or Organization: Certified Medical Administrative Specialist (CMAS)
Yes or No: Yes – If students choose to continue in the Medical Assisting program to complete the clinical Medical Assisting courses, they will be eligible to sit for the Certified Medical Assisting (CMA) exam offered by the American Association of Medical Assistants (AAMA) or the Registered Medical Assisting (RMA) exam offered by the American Medical Technologists (AMT). Thus, if they complete both the administrative and clinical medical assisting courses, they will have the opportunity to obtain stackable credentials.
Career Pathway: Health Sciences
Yes or No (Explain): Yes – Upon successful completion of this program, students are eligible to take the Certified Medical Administrative Specialist exam. A Certificate of Completion (CCL) and an Associate in Applied Science (AAS) in Medical Assisting are also available.
Yes or No: Yes – The Medical Administrative Assisting program at Phoenix College has institutional accreditation by the Higher Learning Commission (HLC)
Accrediting Agency and link to website: Higher Learning Commission (HLC) https://www.maricopa.edu/about/accreditation
Credential Attainment Rate: 64%
WIOA Approved Program
1202 W Thomas Rd, Phoenix, AZ
5 - ARIZONA@WORK - City of Phoenix
Name of Credential
Certificate of Completion
Type of financial aid offered or have access to
not eligible for Title IV Federal Financial Aid
Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?
Yes - https://www.maricopa.edu/about/accreditation
Is this proposed curriculum considered a nontraditional program of training services for women?
Is this proposed curriculum considered a nontraditional program of training services for men?
$208.25 Book cost is an estimate and does not include taxes or any associated textbook fees
$150.00 Dependent on certification/credentialing exam chsn
$1,746.00 18 credits x $97 per credit hour =
$348.00 Course fee
Supplies/Materials/Hand Tools (not included in tuition)
$35.00 Completion of Medical Doccument Manager (MDM) with Record Review
Total In-State Program Cost
Total Out-of-State Program Cost