Menu

Computer System Configuration and Support, Network (CCL)

Training Program

Credential(s) Offered

Industry certification

Method of Delivery

Hybrid or blended

When offered

Daytime Hours, Evening Hours

Instructional Program (CIP)

Computer Support Specialist. 111006

Description

1. Course Objective:  


Description: The Certificate of Completion (CCL) in Computer System Configuration and Support, Network program is designed to prepare students for entry-level computer maintenance, help desk, and network technician jobs with an emphasis on networking. The courses focus on the development of knowledge and skills in computer and network technologies including system components, installation, system configuration, peripheral devices, and notebooks. Emphasis is placed on elements of a data network, network components, and use of a network. This program helps prepare students for the CompTIA A+ and Network+ certification exams. Students who complete this program may seek employment in a variety of environments. Students can also pursue additional Certificates of Completion (CCLs) in a variety of specializations within the information technology field to deepen their knowledge and skills and help prepare them for multiple industry certification examinations. An Associate in Applied Science (AAS) in Network and Systems Administration is also available.


Competencies to be achieved:



  1. Assess computer hardware and software using critical thinking, industry standard tools, and best practices to demonstrate proper installation, configuration, maintenance, troubleshooting, and service. (BPC170, BPC270, CIS105)

  2. Demonstrate proficiency in word processing, spreadsheet, database, and presentation applications. (CIS105)

  3. Assess operating systems using critical thinking, industry standard tools, and best practices to demonstrate proper installation, configuration, maintenance, troubleshooting, and service. (BPC270, CIS105)

  4. Explain networking concepts including topologies, IP addressing, protocols, and basic design. (CIS190, CNT140AB)

  5. Demonstrate the skills required to install, configure, administer and troubleshoot a data network. (CIS190, CNT140AB)


2. Total Cost of Program (include all costs to student, including testing, licensure):


Total Cost includes testing, licensure (Yes/No): No


$2981.75



  • Book estimate:  $400

  • Testing fee (CompTIA A+ parts 1 & 2 = $253 each and Network+ $369): $875

  • Instate tuition: $1261 ($97/credit hour)

  • Course fees: $415.75

  • College Registration fee: $30 (2 semesters)


3. Provide a list of all books required for the program (even if cost of books is included in tuition):


- Survey of Computer Information Systems (included in course fee)


- Wilson's Illustrated Series Collection, Microsoft (Required)


ISBN: 9780357882474


Author: Beskeen


- Ascend Training Series: A+ ($200)


ISBN: 978-1-7363588-0-1


Author: Ascend Education


- Ascend Training Series: Network+ ($200)


ISBN: 978-1-7371237-1-2


Author: Ascend Education


4. Provide a list of all supplies required for the program (even if costs are included in tuition):


There are no additional supplies required.


5. WIOA Contact for Enrollment Status /Credential Verification: 


Name: Keely Duffy


Email: Keely.Duffy@gccaz.edu


Phone number: 623 845-3090


6. Direct Website link to the program: https://www.gccaz.edu/degrees-certificates/computer-and-information-technology/computer-system-configuration-and-support-network-5044n-ccl


7. Additional information: 


Admission Requirements: None


Background check requirements licensing/credential: No


Industry Standard background check requirements/restrictions for working in the occupation: No


Other requirements needed: None


Prerequisites: None - entry-level program.


8. Credentials: (The following questions must be answered along with a supporting explanation for each)


Industry Recognized: (Developed and offered by, or endorsed by a nationally recognized industry association or organization representing a sizeable portion of the industry sector)


(Yes/No): Yes


Nationally Recognized Industry Association or Organization: CompTIA - A+ Certification


Stackable: (Part of a sequence of credentials)


(Yes/No): No


Career Pathway (Explain): 


Portable: (Recognized in other geographical areas; by other educational institutions; or by other industries/companies)


(Yes/No, explain): Yes


Accredited Curriculum: (This is referring to the course being accredited, not the test or school)


(Yes/No): No


Accrediting Agency and link to website:


9. Credential Attainment Rate: Percentage of students in the last 24 months who obtained a postsecondary credential, or secondary school diploma or its recognized equivalent, during participation or within one year after exit from the training program. 90%


10. Job Placement


Does this program offer job placement services? (Yes/No): No


If yes, please explain what support a student can receive to obtain employment upon training completion:

Details

Program Length (Weeks)

16

Hours

6

Entrance Requirements

High School Diploma or Equivalent

School

Glendale Community College

WIOA Approved Program

Yes

Curriculum Competency Based

YES

Training Location(s)

6000 W Olive Avenue, Glendale, Arizona

Local WIB

7 - ARIZONA@WORK - Maricopa County

Name of Credential

Computer System Configuration and Support, Network (CCL) Cert of completion

Type of financial aid offered or have access to

N/A

Refund Policy

http://www.gccaz.edu/student-refund-policies

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

No

Is this proposed curriculum considered a nontraditional program of training services for women?

Yes

Is this proposed curriculum considered a nontraditional program of training services for men?

No

Cost Items

Books (Estimated)

$400.00

Testing/Exam Fees

$875.00 CompTIA exams - A+ (2 parts) and Network +

In-State Tuition

$1,261.00 $97per credit hour

Other Fees

$415.75 Course fees

Out-of-State/District Tuition

$4,836.00 $372 per credit hour

Registration Fee

$30.00 $15 Per semester

Total In-State Program Cost

$2,981.75

Total Out-of-State Program Cost

$6,556.75

Demand Occupation(s)

15-1211.00Computer Systems Analysts
$29.00 per hour
Required Certification: CompTIA exams - A+ (2 parts) and Network +

Provider Status

Approved

Address

6000 W Olive Avenue, Glendale, Arizona 85302

Phone Number

(623) 845-3623

Web Address

https://www.gccaz.edu/degrees-certificates/computer-and-information-technology/computer-system-configuration-and-support-network-5044n-ccl

Last Updated

Oct 17, 2025

Created

Jul 21, 2021

Renewal

Oct 17, 2027

Please Wait ...