Credential(s) Offered
Industry certification, IHE Certificate of Completion, Employment, Measurable Skill Gain Leading to a Credential
Method of Delivery
In Person
When offered
Daytime Hours, Evening Hours
Instructional Program (CIP)
Description
FY: 2025-2026
Program Website: https://cochise.smartcatalogiq.com/en/2025-2026/2025-2026-catalog/areas-of-study/first-responder-academy/communications-officer-certificate/
Synopsis: This certificate is designed to provide first responder communication officers with entry-level training in administrative policies and procedures, interpersonal skills, confidentiality, legal issues, telephone and broadcast function, and departmental and external databases. The successful student will be eligible to apply for employment as a public safety (9-1-1) dispatcher.
Learning Outcomes:
Students who successfully complete this program will be able to do the following:
- Collect, analyze, and interpret data for presentation.
- Articulate a comprehensive review of the public safety communications officer's duties, responsibilities, tasks, confidentiality parameters, and legal issues.
- Identify the different circumstances dispatchers and emergency response agencies communicate with the public.
- Utilize various dispatch equipment and programs.
- Understand the impact of wellness, stress management, professionalism, ethics, and self- determination on the dispatcher and the public.
Details
Program Length (Weeks)
6
Hours
6
Entrance Requirements
None
School
WIOA Approved Program
Yes
Training Location(s)
901 N. Colombo, Sierra Vista, Arizona
Local WIB
1 - ARIZONA@WORK - Southeastern Arizona
Name of Credential
Communication Officer's Certificate
Type of financial aid offered or have access to
Contact the Cochise College Financial Aid Dept at https://www.cochise.edu/paying-for-college/financial-aid/index.html
Refund Policy
https://www.cochise.edu/paying-for-college/refunds.html
Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?
Yes - HLC
Is this proposed curriculum considered a nontraditional program of training services for women?
No
Is this proposed curriculum considered a nontraditional program of training services for men?
No
Cost Items
In-State Tuition
$576.00 In-State General Credit Hour Cost: $96.00 6 CR x 96 = $576.00 Total In-State Tuition Cost: $576.00
Out-of-State/District Tuition
$1,548.00 Out-of-State General Credit Hour Cost: $258.00 6 CR x 258 = $1548.00 Total Out-of-State Tuition Cost: $1548.00
Total In-State Program Cost
$576.00
Total Out-of-State Program Cost
$1,548.00
