ServiceNow

Instructional Program (CIP)

Description

1. 
   Course Objective:
   

Description: This is an open enrollment, virtual class that will be offered online with live instructor led

sessions via Zoom. This program will be offered over a 6-week duration with a virtual, live class and 1-hour office hour session.

Competencies to be achieved:  This course will help you become a highly sought-after ServiceNow System       Administrator and prepare you to pass the Certified System Administrator (CSA) exam.

1. 
   Total Cost of Program (include all costs to student including testing, licensure):
   

$ 4000

1. 
   Provide a list of all books required for the program (even if cost of books is included in tuition):
   

All materials online and included in the course

1. 
   Provide a list of all supplies required for the program (even if costs are included in tuition): Laptop or tablet, internet access, not included
   

1. 
   WIOA Contact for Enrollment Status /Credential Verification:
   

Name: Nancy Avina

               Email: nancy.avina@maricopa.gov

                Phone number:  O: 602-372-4235 C: 602-291-2480

1. 
   Direct Website link to the program: https://wpcarey.asu.edu/aznext
   

1. 
   Additional information:
   

• Background check requirements for licensing and background restrictions for working in the occupation: None

• Other requirements needed: 17 years of age or older, High School Graduate, Unemployed, underemployed, looking to upskill/retrain

1. 
   Credentials: (The following questions must be answered along with a supporting explanation for each)
   

• Industry Recognized: (Developed and offered by, or endorsed by a nationally recognized industry association or organization representing a sizeable portion of the industry sector)

Yes or No:  Yes

Nationally Recognized Industry Association or Organization: Higher Learning Commission of the North                 

https://www.hlcommission.org

• Stackable: (Part of a sequence of credentials)

Yes or No: Yes

Career Pathway: Can lead to following job roles – ServiceNow Administrator, ServiceNow Developer, ServiceNow

Business Analyst

• 
  Portable: (Recognized in other geographical areas; by other educational institutions; or by other industries/companies)
  

Yes or No (Explain): Yes. A ServiceNow Certification is a globally recognized credential that qualifies you to

implement ServiceNow solutions on behalf of the organization.

• Accredited Curriculum: (This is referring to the course being accredited, not the test or school)

Yes or No: Yes

 Accrediting Agency and link to website: Accrediting Agency and link to website: Higher Learning Commission of

the North https://www.hlcommission.org

1. 
   Credential Attainment Rate: Percentage of students in the last 24 months who obtained a postsecondary credential, or secondary school diploma or its recognized equivalent, during participation or within one year after exit from the training program – 54%

Details

Cost Items

Demand Occupation(s)