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Medical Administrative Assistant

Training Program

Credential(s) Offered

Industry certification, Employment, Measurable Skill Gain Leading to a Credential, Measurable Skill Gain Leading to Employment

Method of Delivery

Online, e-learning, or distance learning

When offered

Daytime Hours, Evening Hours, Weekends

Instructional Program (CIP)

Health and Medical Administrative Services, Other. 510799

Description


  • Course Objective:  


Description: To develop in students the personal traits and professional skills needed to perform as competent entry - level medical administrative assistant professionals. The program provides students with knowledge of medical terminology, office management, medical insurance and billing, electronic health records, accounting procedures, patient communication, legal and ethical considerations. 


Competencies to be achieved: Competencies of medical administrative assistants include verifying medical insurance, working with electronic health records, preparing office correspondence, assisting with reports and triaging appointments.  Students will also develop both the interpersonal traits and professional skills to succeed in this role and move up in the field. Gain knowledge from courses that focus on medical terminology, medical law, medical insurance, computer programs, accounting procedures and more. 



  • Total Cost of Program (include all costs to student including testing, licensure):


$ $13,460.00



  • Provide a list of all books required for the program (even if cost of books is included in tuition): 


9781305946088 HIPAA for Health Care Professionals-Online Learning Platform⁠—MindTap 2E Cengage Included Cengage Unlimited


9780357765333 Administrative Medical Assisting-Online Learning Platform⁠—MindTap 9E Cengage Included Cengage Unlimited


9781305945593 Grammar and Writing Skills for the Health Professional-Online Learning Platform⁠—MindTap 3E Cengage Included Cengage Unlimited


9780357710609 Medical Terminology for Health Professions 9E Cengage Included Cengage Unlimited


9780357366653 Illustrated Microsoft® Office 365 & Office 2019 Intermediate-Online Learning Platform⁠—SAM 1E Cengage Included Cengage Unlimited 


9780357765333 Administrative Medical Assisting-Online Learning Platform⁠—MindTap 9E Cengage


9780357765333 Administrative Medical Assisting-Online Learning Platform⁠—MindTap 4E Cengage


9780357932094 Understanding Health Insurance: A Guide to Billing and Reimbursement, 2024 Edition-Online Learning Platform⁠—MindTap 19E Cengage


9781337626378 MindTap MOSS 4.0  Online Learning Platform 1E Cengage


9781133991311 Resumes, Cover Letters, Networking, and Interviewing  4E Cengage



  • Provide a list of all supplies required for the program (even if costs are included in tuition):


None (online program)



  • WIOA Contact for Enrollment Status /Credential Verification: 


Name: Jay Frank, Regional Director of Operations


Email:jafrank@pmi.edu


Phone number: 407 416 7024



  • Direct Website link to the program: 


https://pmi.edu/online-programs/certificate/medical-administrative-assistant/



  • Additional information: 



  • Background check requirements for licensing and background restrictions for working in the occupation:


Applicants are informed of how a criminal record may impact their ability to progress through a program, attend clinical extern or course, graduate, and/or obtain employment in the field of study. As part of the enrollment process, every prospective PMI student must sign an Adverse Judgement and Criminal Activity Disclosure and Advisement form.


Depending on the program, a background check and/or drug screening may be required prior to enrollment, during the program, and/or prior to externship/clinical training. A “for cause” drug or alcohol screening test may be required if impaired behavior is observed at school or while attending externship/clinical. Applicants are advised that the cost of the background check/ drug screen is an out-of-pocket expense. Prospective students may contact an admissions representative and/or program director of the program of interest for more information regarding these requirements



  • Other requirements needed:


Potential students should have a high school diploma or recognized GED equivalent. A high school transcript or evidence of satisfactory completion of GED testing will be requested of applicants prior to starting class.


Applicants under legal age must have written approval of a parent or legal guardian. Students who are of compulsory school age may not enroll unless they have a high school diploma.


All applicants must take an entrance exam and pass with a minimum score. This requirement may be waived, please reference the Academic Catalog for more information. All medical degree and certificate applicants must be interviewed prior to acceptance.



  • Refund Policy (provide a summary if Refund policy is not listed on school website):


An applicant who fails to meet the enrollment requirements is entitled to a refund of all monies paid. All monies paid by an applicant are refunded if the applicant cancels enrollment within three (3) days (five[5] days in Washington and seven [7] days in California) after signing an enrollment agreement and making an initial payment but prior to the start of classes. An administrative charge of $100 is applied for students who withdraw or are terminated after the student’s right to cancel period up to 60% of the program.


Withdrawal/Termination Refund Policy


Students who withdraw or are terminated from a course or program of study are charged according to the settlement policy on the enrollment agreement. Financial aid is terminated for students who withdraw. If a student re-enrolls, the length of the program may be extended. The student will receive notification of the refund of any loan, which will include the date that the refund was made. When any of the following occurs, the effective withdrawal date, also known as the date of determination, for the student shall be the:



  1. Date the student notifies the Institution of withdrawal, or the date of withdrawal, whichever is earlier.

  2. 14th consecutive calendar day following absences in all Coursework.

  3. Date when the Institution terminates the student’s enrollment.



  • Credentials: (The following questions must be answered along with a supporting explanation for each)



  • Industry Recognized: (Developed and offered by, or endorsed by a nationally-recognized industry association or organization representing a sizeable portion of the industry sector)


Yes or No: Yes


Nationally Recognized Industry Association or Organization: 


National Healthcareer Association



  • Stackable: (Part of a sequence of credentials)


Yes or No: Yes


Career Pathway: The Medical Administrative Assistant position is an entry level position that is stackable into additional career pathways such as Medical Office Manager, and provides additional educational pathways for example to an Associates Degree in Healthcare Administration



  • Portable: (Recognized in other geographical areas; by other educational institutions; or by other industries/companies)


Yes or No (Explain): Yes, the Certified Medical Administrative Assistant (CMAA) is a nationally recognized credential



  • Accredited Curriculum:  (This is referring to the course being accredited,  not the test or school)


Yes or No: Yes


 Accrediting Agency and link to website: Accrediting Bureau of Health Education Schools (ABHES) https://www.abhes.org




  1. Credential Attainment Rate:  Percentage of students in the last 24 months who obtained a postsecondary credential, or secondary school diploma or its recognized equivalent, during participation or within one year after exit from the training program. 


Not applicable (new program)

Details

Program Length (Weeks)

32

Hours

30

Entrance Requirements

High School Diploma or Equivalent

School

Pima Medical Institute - Tucson

WIOA Approved Program

Yes

Training Location(s)

2121 N Craycroft Rd Bldg 1, Tucson, Arizona

Local WIB

6 - ARIZONA@WORK - Pima

Name of Credential

Certified Medical Administrative Assistant

Type of financial aid offered or have access to

Page 182 of Campus Catalog

https://pmi.edu/wp-content/uploads/2025/12/2026-2027-Catalog-Volume_XI-2025-WEB.pdf

Refund Policy

Page 185 of Campus Catalog

https://pmi.edu/wp-content/uploads/2025/12/2026-2027-Catalog-Volume_XI-2025-WEB.pdf

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

No

Is this proposed curriculum considered a nontraditional program of training services for women?

No

Is this proposed curriculum considered a nontraditional program of training services for men?

No

Cost Items

Books (Estimated)

$240.00

In-State Tuition

$12,810.00

Other Fees

$260.00 Technology Fee

Out-of-State/District Tuition

$12,810.00

Registration Fee

$150.00

Total In-State Program Cost

$13,460.00

Total Out-of-State Program Cost

$13,460.00

Demand Occupation(s)

43-6013.00Medical Secretaries and Administrative Assistants
$0.00 per hour

Provider Status

Approved

Address

2121 N Craycroft Rd Bldg 1, Tucson, Arizona 85712

Phone Number

(520) 326-1600

Web Address

https://pmi.edu/online-programs/certificate/medical-administrative-assistant/

Last Updated

Jun 18, 2026

Created

Jun 03, 2026

Renewal

Jun 18, 2027

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