Workplace Diversity & Inclusion Series
A. Course Objective: Participants will learn to promote a safe and welcoming environment for colleagues and customers.
B. Description: Workplace Diversity & Inclusion Training pro…
State Approved
CTT: CDL Basic Vehicle Operations-Coach/Transit Bus Certific
Listed for Class B
Location: PCC Maintenance and Security Facility, Tucson, AZ
FOR PROGRAM INFORMATION CONTACT: 520-206-2744
A. Course Objective:…
https://www.pima.edu/academics-programs/degrees-certificates/industry-manuf-construction/truck-driving/coach-transit-bus-cert/index.htmlState Approved
Phlebotomy Technician Training (Fast-Track)
Phlebotomy Technician Training (Fast-Track)
A. Course Objective: Prepares student to have the technical skills needed to enter the healthcare industry as an entry-level phlebotomist.
https://www.azwestern.edu/workforce-ed/az-quest-grant-programs/phlebotomy-technician-trainingState Approved
Communication Excellence Series
A. Course Objective: Teach students to communicate with clarity and impact
B. Description: High energy one-day program focuses on the foundation communication skills, including ac…
https://www.mohave.edu/about/corporate-education/State Approved
Communications Officer Training
This course is designed to provide first responder communication officers with entry-level
training in administrative policies and procedures, interpersonal skills, confidentiality, legal
…
State Approved
Customer Service Excellence Series
A. Course Objective: Students will become effective at successfully representing their employer while dealing with a variety of personality types.
B. Description: Participants wi…
https://www.mohave.edu/about/corporate-education/State Approved
Call Center & Phone Service Excellence Series
A. Course Objective: Create customer loyalty and build customer centric bridges.
B. Description: The program focuses not only on the people but also on the skills set agents need to c…
State Approved
Retail Customer Service Excellence Series
A. Course Objective: Equips retail front line agents with a customer service excellence foundation.
B. Description: This series equips retail front line agents with a customer servic…
State Approved
Negotiation Effectiveness Series
A. Course Objective: Learn to use emotional information in self and others.
B. Description: Learn principles for the development of robust negotiation skills. This series provides par…
State Approved
Anger Management Series
A. Course Objective: Learn to manage anger in the workplace.
B. Description: This training program aims to help the student adopt a more constructive attitude towards anger and to mor…
State Approved
